Recently GFI MailEssentials users may have experienced disruption to their service. We are happy to report that this is now resolved. If you have temporarily disabled Bitdefender, please re-enable it and your email service will resume. If you continue to experience any problems, follow this guide to manually update Bitdefender definitions.

Product upgrades

GFI product owners with a current software maintenance agreement (SMA) for that product can upgrade to the latest version at no cost. You just need to input a new license key and download the latest version.

Simply sign in to your GFI Customer Area account (using your company ID and password) to receive your free upgrade key.

For further information, contact your GFI-authorized partner, or send an email to