Recently GFI MailEssentials users may have experienced disruption to their service. We are happy to report that this is now resolved. If you have temporarily disabled Bitdefender, please re-enable it and your email service will resume. If you continue to experience any problems, follow this guide to manually update Bitdefender definitions.

Refund policy

GFI does not accept product returns. We encourage you to take advantage of our “Try before you buy” policy: Use the 10-day or extended 30-day free trial period before purchasing the product.

For assistance, contact sales@gfi.com.