You should use the following escalation lines when:

  • Escalating a ticket with a high business impact. (Please have your ticket number ready)
  • Escalating a ticket for a premium customer. (Please have your ticket number ready)
  • The support portal is not accessible. We will create the ticket and get back to you with a solution.
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Netherlands Toll +31 85 888 1472


Note: Our Support Specialists will process the ticket as required, schedule a live collaboration session if required, and contact you with an update or solution as soon as possible.

All support tickets should be created via: support.gfi.com