GFI AppManager is a powerful, cloud-based platform designed to simplify IT management for both Managed Service Providers (MSPs) and Small to Medium-sized businesses (SMBs). With its easy deployment and extensive features, GFI AppManager streamlines monitoring, configuration, and notifications across multiple deployments.
Some of its key features include:
- Central management: Remotely manage, configure, and control your GFI products.
- Proactive monitoring and alerting: Receive notifications and recommended actions for firewall downtime or mail server traffic spikes.
- Sophisticated reporting: Detailed reporting capabilities to help you understand your business and communicate valuable information.
- Multi-tenant support: GFI AppManager enables MSPs to manage all their customer accounts and appliances from one unified dashboard.
Currently, GFI AppManager supports GFI KerioControl and GFI KerioConnect. More products will be added soon.
How does GFI AppManager work?
We’ve updated the on-premise installers for our products to include an AppManager agent. Operating on your hardware, the agent communicates with GFI AppManager in the cloud.
GFI AppManager can then send commands to the agent, such as altering firewall settings on KerioControl or updating the archiving rules on KerioConnect. The agent responds by sending back metrics and data, allowing remote management and monitoring.
GFI AppManager is designed to cater to each business’s unique needs. SMBs will typically have one account with multiple associated products, whether ten firewalls or one instance of GFI KerioConnect and GFI KerioControl. MSPs will manage multiple customer accounts with their own associated products.
Both interface and capabilities vary between SMBs and MSPs, with MSPs having access to additional features.
Getting started with GFI AppManager
This video will take you through the full installation process, from Account Registration to Appliance Deployment. Below, you'll also find a detailed step-by-step guide to help you set up and navigate AppManager.
Step-by-step guide
Account Registration
1. Visit https://appmanager.gfi.com/ and Register for a new account.
2. Once logged in, create the first organization you want to manage.
3. Enter the organization's name and decide if you want to manage only a single organization through this account or multiple ones. Click Submit to create the organization.
4. Based on the information you provide in the step above, there will be two different pathways:
a) “No, keep it simple. All Appliances will be in one place.”
GFI AppManager will create the new organization and redirect you to the Overview page. The page will not show any data because appliances are not yet associated with this GFI AppManager account.
b) “Yes, include dashboards to manage Appliances across multiple accounts." (MSPs should select this option)
GFI AppManager will create the new organization and redirect you to the Home page.
Click the Create Account button in the top right to add all organizations you want to manage.
b) Through the admin UI of the product.
Appliance deployment
a) Adding an appliance to AppManager as part of a deployment or upgrade
1. Download the following product installers that come with GFI AppManager integration.
GFI KerioConnect: (10.0.2 Release Candidate - installers last updated on September 26)
GFI KerioControl: (9.4.3 Release Candidate - installers last updated on September 26)
2. Launch the installer and continue with the standard installation process.
GFI KerioConnect - Installation Guide
GFI KerioControl - Installing Software Appliance
GFI KerioControl - Manual Upgrade of Existing Appliances
3. Consent to AppManager registration during the installation process.
GFI KerioConnect
GFI KerioControl
4. A new browser window will open. Set the appliance name and choose the AppManager account to which this appliance will be linked.
Note: You can only assign appliances to existing AppManager accounts.
b) Adding an appliance to AppManager through the appliance UI
GFI KerioControl
1. Navigate to Remote Services and click on the GFI AppManager tab.
2. Click on the Register in AppManager button - a new browser window will open.
3. Set the appliance name and choose the AppManager account to which this appliance will be linked.
GFI KerioConnect
1. Navigate to Configuration, and select AppManager in the left menu.
2. Click on the Register in AppManager button - a new browser window will open.
3. Set the appliance name and choose the AppManager account to which this appliance will be linked.
Support
If you require support, please submit a ticket on GFI AppManager’s support website. Our dedicated support team is readily available to assist. We are committed to resolving concerns and ensuring the utmost satisfaction with GFI AppManager, as customer success remains our top priority.
Product Releases
Visit the release notes page to see what's new in GFI AppManager.
Share your feedback
We genuinely value your feedback. It is a key ingredient in our mission to improve our products. If you have any suggestions or thoughts about GFI AppManager, we encourage you to share them through our feedback form. Thank you!