Resource Center

System Requirements
Check out the system requirements, specifications and other important details about GFI HelpDesk

How to deliver the support your customers need today
Discover GFI HelpDesk, the customer support solution built specifically to meet the needs of a small business like yours.

Installation Guide
This tutorial video guides you through the installation process of GFI Helpdesk.

Key Features Overview
GFI HelpDesk is an on-premise, central-ticket management system. It allows your clients and customers to contact you with queries and issues through an easy-to-use interface, including live-chat.

Comparing GFI HelpDesk with other support/ticketing solutions
Find out why customers choose GFI HelpDesk over other support/ticketing solutions

Datasheet for GFI HelpDesk
Learn how GFI HelpDesk can help you through this brief product overview.

Datasheet for GFI HelpDesk (Russian)
Learn how GFI HelpDesk can help you through this brief product overview.