November 06, 2020 - 12:00
AUSTIN, Texas, November 5, 2020 - GFI is pleased to congratulate Susan Odle, GFI VP of Operations, for being recognized as one of the top-50 women leaders in SaaS for 2020.
The Software Report announced its list of the “Top 50 Women Leaders in SaaS of 2020”. This list includes representatives from Microsoft, Slack, Asana, Salary.com, and other innovative tech companies. Awardees were selected for their contributions to their companies and demonstrated expertise in the field, following a rigorous review of both their professional backgrounds and nominations from colleagues and peers.
As Vice-President of Operations at GFI, Susan Odle’s recent work to cut GFI order processing costs by more than half was key to her recognition. While managing about 7000 transactions per month, Ms Odle led her team to reduce manual order processing time, increase order automation, and transition a perpetual license system to a software subscription system, worldwide.
Most importantly, Ms Odle was able to more than double channel partner satisfaction with order processing SLAs.
“We work with thousands of resellers and SMBs globally each month. Susan Odle’s leadership ensured order processing was a driver to our business rather than hindering it,” said Dan Beer, CEO of GFI Software. “We depend on innovative thinking and confident follow-through from leaders like Susan to make our business successful.”
Susan Odle is the Vice President of Operations for GFI Software. In this executive role, she oversees the entire company’s back-office operations, including systems and infrastructure, data analysis, and customer support. GFI Software supplies IT, security, and communications platforms designed to enhance small and medium enterprises. In addition to managing a large network of operational teams, Ms Odle oversees strategic change management initiatives that engage new routes of revenue.
Susan Odle has more than 20 years of experience in business operations, professional services, customer care and channel management. She has worked with start-ups and large enterprises. Her successful strategies benefit from the years she spent on the front lines of sales, as well as to her close business relationships with such giants as Microsoft, Dell, and HP. Prior to joining GFI Software, she served in executive roles at You.i TV and RAPA Consulting Corporation, and has served as a consultant for many other businesses and their leaders.
Please join us in recognizing the achievements of other winners in this year’s Top 50 Women Leaders in SaaS.
About GFI Software, Aurea SMB Solutions
GFI Software develops business-IT essential software targeted for small and medium businesses. Over 80,000 customers choose GFI solutions for network management and performance, security, and collaboration applications. GFI Software is available through thousands of partners dedicated to serving specific countries and regions worldwide.
Our focus is the right capabilities priced for the SMB, and easy to use and deploy. We extend additional value to customers with GFI Unlimited, offering multiple business-IT essentials for one low price. For more information about GFI Software, please visit www.gfi.com.