September 07, 2007 - 12:00
Quantum Marine Engineering uses GFI MailArchiver for email management and retrieval
London, UK – Quantum Marine Engineering, a Florida-based company which manufactures hydraulic equipment for large yachts and serves as a global marketplace of superyacht builders, has successfully implemented GFI MailArchiver™ to manage the company’s mailboxes and to facilitate email retrieval on demand. GFI, an international developer of network security, content security and messaging software, has today issued a case study detailing this set-up.
Quantum Marine Engineering’s mobile sales force, commissioning technicians, and service and warranty representatives rely heavily on email to remain current with customers, with each other, and with their offices to maintain a timely and high level of business communications.
However, this reliance on email led to two common problems – larger and larger mailboxes, and difficulty finding the particular email that confirmed or denied a contractual change or system specification on a project that may have stretched over several years. Quantum also needed to consider the possibility of being required to produce documents in a discovery process.
Quantum first looked into archiving solutions in late 2005, and they chose GFI MailArchiver in early 2006 and have been using it since. “The version available at that time was 3; and we have since upgraded to 4 and found the new version to be user-friendly, stable, and much more intuitive for the individual users,” Michael H. Bartlett, Quantum Marine’s Director of Information Technologies said. The immediate benefits were fewer demands from employees for more space in the Exchange database and a huge performance increase, especially for mobile users who either connect through Outlook Web Access or a VPN.
Although management blessed the initiative, it was not regarded with much respect until there was a problem with an installation. A customer had asked about the suitability of a component they were using to hook up a piece of Quantum’s equipment. The sales force and technicians both were adamant about having replied, saying that what they were proposing wasn’t suitable; but no one could come up with the email. Within five minutes, Mr. Bartlett found the email with GFI MailArchiver using a keyword search as well as the whole string and conversation.
“The GFI MailArchiver installation, in the company owners’ eyes, paid for itself at that one moment. GFI MailArchiver has proved to be reliable, easy to use, and easily configured for security and retention policies. There have been a couple of times over the last year and a half where I have needed support and each time the issue has been resolved swiftly. I have also found the pricing to be competitive, and Quantum is satisfied with the overall value of the product.”
The full case study may be viewed at http://www.gfi.com/documents/cs/quantum.htm.
About GFI MailArchiver
GFI MailArchiver for Exchange is an easy-to-use email archiving solution that enables all internal and external email to be archived either into a single or multiple MS SQL Server databases or else directly to an NTFS disk. This allows administrators to provide users with easy, centralized access to past email via a web-based search interface. GFI MailArchiver for Exchange leverages the journaling feature of Exchange Server 2000/2003/2007 and therefore provides unparalleled scalability and reliability at a competitive cost. For more information on GFI MailArchiver visit http://www.gfi.com/mailarchiver/.
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium-sized businesses, GFI is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. GFI has offices in the US, Malta, UK, Hong Kong and Australia which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners worldwide. GFI is a Microsoft Gold Certified Partner. More information about GFI can be found at http://www.gfi.com.