How to configure GFI FaxMaker to route faxes using CLIP (Caller Line Identity Presentation)


Note: CLIP is only supported when GFI FaxMaker is using ISDN lines to send or receive faxes

CLIP (Caller Line Identity Presentation) is used to identify the calling party's number and is also commonly referred to as CLI (Caller Line Identity), CLID (Caller Line Identity Display), CND (Caller Number Display) or just Caller ID.

GFI FaxMaker is able to recognize the calling party's number and route incoming faxes based on the CLIP.

When the CLIP information is available, it will be displayed in the subject of the received fax report. Should the CLIP information of the sender party number not be available, the remote fax id is displayed.

Routing incoming Faxes

To enable/disable routing based on the calling party's CLIP number perform the following registry changes:

  1. Open the Registry Editor (Start -> Run -> Type Regedit and press Enter)
  2. Navigate to the following key according to the version you are using:
    • GFI FaxMaker (32 bit) : HKEY_LOCAL_MACHINE\SOFTWARE\GFI Fax & Voice\FaxMaker\Config
    • GFI FaxMaker (64 bit) : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI Fax & Voice\FaxMaker\Config
  3. Create the DWORD value in this location called RouteUsingCallerID
  4. Change the RouteUsingCallerID dword value as follows:
    • To disable Routing Using Caller ID, change the RouteUsingCallerID dword value to 0
    • To enable Routing Using Caller ID, change the RouteUsingCallerID dword value to 1

      Note: The default value of RouteUsingCallerID is 0
  5. Close Regedit

Configuring CLIP for outgoing faxes

GFI FaxMaker can be configured to set the CLIP number to the sender's fax number configured in Active Directory, To enable/disable this feature perform the following registry changes:

  1. Open the Registry Editor (Start -> Run... -> regedit)
  2. Navigate to the following key according to the version you are using:
    • GFI FaxMaker (32 bit) : HKEY_LOCAL_MACHINE\SOFTWARE\GFI Fax & Voice\FaxMaker\Config
    • GFI FaxMaker (64 bit) : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI Fax & Voice\FaxMaker\Config
  3. Create the DWORD value in this location called UseSenderFaxNumber
  4. Change the UseSenderFaxNumber dword value as follows:
    • To disable Routing Using Caller ID, change the UseSenderFaxNumber dword value to 0
    • To enable Routing Using Caller ID, change the UseSenderFaxNumber dword value to 1

      Note: The default value of UseSenderFaxNumber is 1
  5. Close Registry Editor