How to install the GFI FaxMaker NetPrintQueue2Fax printer on a computer with a different CPU architecture


This article explains how install a NetPrintQueue2Fax (NPQ2F) printer on a client machine where the client and the host machine do not have the same CPU architecture.

Example: Client machine is a 32-Bit machine while the GFI FaxMaker server is running on 64-Bit architecture.

Microsoft Windows Vista

  1. Click on 'Start' and select 'Control Panel'.

  2. Select 'Add a network, wireless or Bluetooth printer'.

  3. If the NetPrintQueue2Fax printer is automatically found by the wizard, proceed to step 5. If the printer has not been found through the automatic search click on 'The printer that I want isn't listed'.

  4. Click on the option 'Select a shared printer by name' and enter the details of the NetPrintQueue2Fax shared printer through IP address of Hostname of the GFI FaxMaker server.

    Example:\\WINEX2K3\NetPrintQueue2Fax
    Example:\\192.168.2.1\NetPrintQueue2Fax


    User-added image
  5. A dialog will inform the user that the 'NetPrintQueue2Fax' printer does not have the correct printer driver installed. Click 'OK' and then browse to the path containing the drivers located on the GFI FaxMaker server.

  6. Locate the 'NetPrintQueue2Fax_Drivers' on the GFI FaxMaker server.

  7. Locate the 'npqf.inf' file in the 'NetPrintQueue2Fax_Drivers' folder.

  8. Continue with the driver installation, choosing 'Install this software driver anyway' option when prompted.

  9. At this stage, the NetPrintQueue2Fax printer will be successfully installed.

  10. The NetPrintQueue2Fax printer should be shown in the Printers console.

Microsoft Windows 7 or later

  1. Click on 'Start' and proceed to the 'Control Panel'

  2. Click on 'Hardware and Sound' > 'Devices and Printers'

  3. Select 'Add a printer'

  4. Click on 'Add a network, wireless or Bluetooth printer'

  5. If the NetPrintQueue2Fax printer is automatically found by the wizard, proceed to step 7. If the printer has not been found through the automatic search click on 'The printer that I want isn't listed'

  6. Click on the option 'Select a shared printer by name' and enter the details of the NetPrintQueue2Fax shared printer through IP address of Hostname of the GFI FaxMaker server

    Example:\\WINEX2K3\NetPrintQueue2Fax
    Example:\\192.168.2.1\NetPrintQueue2Fax


    User-added image
  7. A dialog will inform the user that no drivers were found for the NetPrintQueue2Fax printer. Click 'OK' and then browse to the path containing the drivers located on the GFI FaxMaker server

  8. Locate the 'NetPrintQueue2Fax_Drivers' folder on the GFI FaxMaker server

  9. Locate 'npqf.inf' file in the 'NetPrintQueue2Fax_Drivers' folder

  10. Continue with the driver installation, choosing Install this software driver anyway option when prompted

  11. At this stage the NetPrintQueue2Fax should be installed successfully

  12. The NetPrintQueue2Fax printer should now be shown in the Devices and Printers Console