Error: '1713 - Printer Monitor Error' when sending a fax


'When sending a fax with an attachment through GFI FaxMaker, the sender receives a report with the following error:

1713  - Printer Monitor Error


  • GFI FaxMaker
  • All supported environments


Verify whether the attached attachment to the fax message can be opened and printed manually on the GFI FaxMaker printer.


This error occurs when the printer is instructed to conduct a document conversion but carries out a client startup instead.

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