Error: '1704 - There is no extension in the filename specified' when sending a fax


PROBLEM

When sending a fax with an attachment through GFI FaxMaker, the sender receives a report with the following error:

1705 :  - There is no extension in the filename specified
 

ENVIRONMENT

  • GFI FaxMaker
  • All supported environments


SOLUTION

Ensure that all attachments have an extension (i.e., test.doc instead of test)


CAUSE

GFI FaxMaker attempted to convert an attachment where no file extension was present.


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