When attempting to deploy the GFI EndPointSecurity agent on a remote machine, either of the following error messages is received:
Remote Registry Service
Ensure that Remote Registry Service is enabled on the target computer:
If the target computer has a firewall installed locally, ensure that the firewall will allow connections from the machine that is trying to install the GFI EndPointSecurity agent.
From the target machine, perform the following to enable NetBIOS:
Test Connection of Remote Registry
You are able to test if you are able to connect to the Remote Registry service of the target computer from the GFI EndPointSecurity server by performing the following:
Should the connection of the remote registry be successful, you should be able to browse through the registry of the target machine.
Check Permissions to Access the Remote Registry
Connect to the machine using remote desktop and check the following key:
Right-click the Winreg key and choose Permissions. The permissions on this key contol access to the remote registry.
See also the following Microsoft kbase articles on this:
How to Manage Remote Access to the Registry: http://support.microsoft.com/kb/314837
How to restrict access to the registry from a remote computer (Win 2000) : http://support.microsoft.com/kb/153183#appliesto
When you are specifying alternate logon credentials and using a local administrative account on the agent