When launching a scan to a remote machine from a Terminal server, the following error is displayed:
Could not connect to remote registry
This issue will occur when scanning the machine for anything requiring remote registry access. For example: Application scanning, missing patch scanning, remote registry scanning.
- GFI LanGuard
- All supported environments
To resolve this issue, it is necessary to elevate the rights of the account used to connect via Terminal Services.
Follow the steps described in this article:https://www.gfi.com/support/products/gfi-languard/Remediation-Job-Status-stuck-at-Pending
When a client connects to a Windows Server via Terminal Services and the user wants to run a scan from GFI LANguard, the user needs enough privileges in order to connect remotely to other machines. If the GFI LANguard machine is a workstation, this change is not required.Note:
The error 'Failed to connect to remote registry' can also be caused in other situations, such as disabled NetBIOS.