When a customer wishes to purchase a GFI FaxMaker Online Account with Fax Numbers (DID’s) it is requested from our service provider (Concord Technologies) that the customer provides the information below:

  • For businesses,

    • we require the business registration certificate (Handelsregisterauszug). This must not be older than 30 days.

    • ID of the representative whose name is stated in the Handelsregister.

  • For individual professionals (freelancers, self-employed - lawyers, doctors, etc.)

    • German authority provides them with an official document called a GewA1 or GewA2 form,

    • ID of the representative whose name is stated in that document/form.

Should this not be attainable, we will accept the ID of an authorised individual provided that the authority is supported by an additional document such as a Delegation of Authority.

This decision to change the policy was undertaken to provide stability and to further minimise risk in the German market.

This enables us to assure our customers of a secure service.

The decision was made to tighten the identification and validation procedures for end-users across the services offered in Germany by adding the collection of an ID of a representative of the business subscriber. We may request such IDs in accordance with sec. 95 of TKG to ensure that subscribers are properly identified.