November 05, 2013 - 12:00
Company empowers MSPs to manage, secure and monetize ever-increasing surge of mobile devices regularly used in the workplace
GFI MAX™ today announced the availability of GFI MAX Mobile Device Management (MDM), a new offering for managed services providers looking to create new revenue opportunities as increasing numbers of employees use mobile devices in the office for work and personal activities. This new offering addresses a survey of GFI MAX customers which found that only 28% of MSPs surveyed are currently monetizing mobile device support for their customers.
The launch of GFI MAX Mobile Device Management follows GFI’s acquisition of VizualMobile, a cloud-based multi-platform mobile device management solution. The offering will be available in three different tiers allowing MSPs to provide customers with the features they need to manage the mobile devices already being used on their network with room to expand as their needs evolve. All GFI MAX MSPs will be able to enroll customers’ mobile devices on their network and provide access to basic device information free of charge, allowing them to start an informed conversation about the importance of mobile device management for today’s businesses.
The other tiers also provide features that are suitable for both employee-owned and business-owned devices that need to be secured in order to protect sensitive company data, a requirement highlighted by the recently updated HIPAA regulations, amongst other compliance-driven use cases. In a different GFI survey focused on BYOD, the company found that 95.6 percent of respondents use open, public Wi-Fi connections at least once per week to carry out work-related tasks such as sending and receiving email, reviewing and editing documents and accessing company servers. Furthermore, almost 20 percent of mobile devices have no security enabled, while less than a quarter (24.7 percent) indicate that they have corporate security policies enforced on their devices.
Security features included with GFI MAX Mobile Device Management consist of remote locking and unlocking, remote wipe, the ability to change pin numbers and, optionally, to locate the device, ensuring that sensitive data can be secured in the event of a theft or loss. Other features targeted at business-owned devices include automated provisioning, allowing administrators to configure Email, WiFi, VPN and other policies for all the devices under management, directly from the GFI MAX console. MAX MDM customers will also have access to more in-depth reporting on configurations and usage of mobile devices, providing additional insight into the status of devices registered to the network.
“GFI MAX MSPs need solutions that allow them to meet their customers’ needs and inspire confidence in the quality of service that is being provided, while also generating new revenue opportunities that generate growth,” said Dr. Alistair Forbes, general manager of the GFI MAX business unit. “As more and more digital natives enter the workforce, employees will likely have different expectations for mobile device usage at work as well as different tolerances for corporate standards or limitations. By providing a flexible mobile device management solution, MSPs can create deeper relationships with their customers while enabling them to simultaneously protect their network and avoid the risk of alienating their employees.”
About GFI MAX
GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high-value, easy-to-use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provides a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so your customers see their value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security, automated monitoring, patch management, asset tracking, alerting and viewing and reporting all from a single dashboard.
GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI’s product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.