June 13, 2012 - 12:00
Commit Business Solutions Ltd., creators of CommitCRM, a leading professional services automation (PSA) software solution for small to medium-sized IT businesses, today announced it has partnered with GFI Software, working with their award-winning remote monitoring and management solution, GFI MAX, to create a brand new integration to benefit managed services providers (MSPs).
GFI and Commit partnered in order to empower their users and provide IT support companies and MSPs with a powerful end-to-end solution to manage their entire IT workflow, from monitoring customers’ devices to automating service ticket management, and streamlining resolution and billing activities.
The new CommitCRM-GFI MAX direct integration helps mutual users monitor and oversee all of their customers’ devices across both systems as a unified solution from from which they manage customer details, billing agreements and charges for invoicing.
About Commit Business Solutions Ltd
With thousands of IT professionals using its CommitCRM system worldwide, Commit Business Solutions Ltd is a leading provider of professional services automation (PSA) solutions designed specifically for small to mid-sized IT businesses, including IT services providers, managed services providers (MSPs) and computer repair businesses. CommitCRM provides a centralized, easy-to-use system in which IT professionals can manage their entire workflow more efficiently. For more information about Commit Business Solutions and their product, please visit www.CommitCRM.com.
About GFI MAX RemoteManagement™
GFI MAX, part of GFI Software, offers award-winning hosted Remote Management and Email Security software solutions - built specifically for IT Support Companies and MSPs. GFI MAX RemoteManagement is a powerful, integrated MSP suite offering companies hosted remote monitoring and management (RMM), managed security and managed online backup - all from a single dashboard. Quick and easy to set up, IT Companies can manage and monitor servers, workstations and networks, deliver remote support, asset and inventory tracking, patch management and client reporting with integrated managed antivirus and managed online backup solutions included. For more information visit www.gfi.com/max . For additional Managed Services resources from GFI MAX visit www.mspbusinessmanagement.com