Portland Europe: Managed Services Workshop

May 16, 2011 - 12:00

Steppingstones to recurring revenues with proactive services
Improve your quality of service? Of course! Increase recurring revenues through existing and new relationships? Yes please! Managed Services are the logical next step of your IT support company, but how can you make the right decisions and go through the transformation?

This workshop helps you package your own managed services, determine your pricing, define your service level agreements and ultimately sell your renewed services successfully. Based on many years of experience Portland Organic IT developed a business model and the business tooling that works for any IT service provider and is easy to execute, taking advantage of our software tools for managed services providers.

Mix, Match & Modify
You will be provided with insights and inspiration to get started with compiling, combining and aligning products and services. You will go home with a valuable package of a set of tables and marketing materials to simplify your service programming and giving your promotion a boost.

The workshop is free of charge and will have 2 sessions, divided below.

Morning session
10.00 - 10.30: Introduction Portland Organic IT
10.30 - 11.00: Managed Services Packaging
11.00 - 11.30: Pricing & Market conformity
11.30 - 11.45: Break
11.45 - 12.15: Sales and Promotion
12.45 - 13.30: Lunch

Afternoon session
13.30 - 14.00: GFI MAX remote management
14.00 - 14.30: GFI Mail MAX
14.30 - 14.45: Break
14.45 - 15.15: IASO Backup Online
15.15 - 15.45: Autotask Professional Services Automation

Register at: http://www.portland.nl/registratie/