June 16, 2003 - 12:00
Adds SMS gateway, faxes in PDF format, and support for Windows 2003 and Exchange 2003
GFI, developer of the market-leading GFI FAXmaker fax server range, has launched a new version of GFI FAXmaker for Exchange, 10. Version 10’s key feature is its inbuilt SMS gateway that enables network users to send SMS messages from their desktop; this allows them to easily contact business colleagues and associates who are on the road or away from their desk. GFI FAXmaker for Exchange 10 supports Windows Server 2003 and Exchange Server 2003, and also includes the facility for users to receive faxes in PDF format.
SMS gateway: GFI FAXmaker embraces mobile messaging
Short message service, known as SMS or texting and used mainly in Europe and Asia, has become an extremely popular way of sending personal messages. However, SMS also has several applications in the corporate environment:
- To notify roaming employees, such as sales people or technicians on the road, of any updates or messages
- To issue immediate alerts about emergencies and critical situations, for example, to alert a network administrator as soon as the Internet link is down
- To send important information to key customers or suppliers, thereby ensuring that the information is received by the right person, immediately
- For marketing or CRM purposes: SMS messages are personal and have a high response rate
- As a kind of call center: Customers can send questions and receive replies by SMS, reducing call volume.
Although anybody with a mobile phone can send an SMS, GFI FAXmaker’s SMS gateway offers many advantages. Through it, users can type and send SMS messages much faster from their computer (rather than using their mobile phone pad) and can also use the corporate email address book for recipient mobile numbers. The SMS gateway grants organizations central control of SMS usage. A company can also benefit from application integration: Because GFI FAXmaker integrates seamlessly with Exchange Server, any application that can generate emails can now send notifications via the SMS gateway, meaning that organizations can easily SMS-enable any corporate application.
“The immense popularity, high reach and immediacy of SMS makes it well-suited to many business uses,” said Nick Galea, GFI CEO. “GFI FAXmaker now unlocks the power of SMS to the enterprise: Its SMS gateway enables companies to leverage SMS in their organization in a cost-effective, practical and controlled manner.”
GFI FAXmaker’s SMS gateway implements an SMS server that can use multiple mobile phones. Alternatively, users can subscribe to an Internet-based SMS service.
Receive faxes in PDF format
The latest version of GFI FAXmaker allows faxes to be received in PDF – this permits GFI FAXmaker users to view faxes in their PDF viewer and forward them to external parties (who do not have a GFI FAXmaker viewer). Faxes in PDF format are also easy to integrate with document management and text archival systems.
Supports Exchange 2003 and Windows 2003
GFI FAXmaker for Exchange 10 includes full support for both Exchange Server 2003 and Windows Server 2003. GFI FAXmaker has been updated to take full advantage of Windows 2003 new features, and supports the Windows 2003 server modem drivers (which removes the two-line limitation posed by using earlier Windows drivers).
“Microsoft is excited to work with GFI to extend the capabilities of the Exchange 2003 platform,” said Kevin McCuistion, director of Exchange marketing at Microsoft Corp. “With GFI FAXmaker, GFI will offer Exchange administrators smooth, administration-free fax serving.”
Other new features
GFI FAXmaker for Exchange 10 also incorporates the following new features:
- Brooktrout TR 1034 support
- Ability to auto-print based on the DID number a fax was received on
- Auto-stamping facility, that is the capability to automatically stamp inbound faxes
- Improved user interface that further eases administration.
Standard GFI FAXmaker for Exchange features include a multi-line fax server, inbound fax routing, print to fax driver for Windows, support for server-based rendering of Office documents, fax management features and more. GFI FAXmaker for Exchange is the most competitively priced fax server on the market: A 25-user version sells for $825 and a 100-user version sells for $1995. More product information and a free trial version are available at www.gfi.com/fex/.
GFI FAXmaker for Exchange has just won the .Net Magazine Reader's Choice Award 2003 for Best Communication and Collaboration Solution. Windows & .NET Magazine readers selected GFI FAXmaker for Exchange as winner of the Best Fax Servers category in the Windows & .NET Magazine Readers’ Choice Awards 2002. The product has won the Microsoft Packaged Application Partner of the Year award 2000 and has been awarded Product of the Year by Internet Telephony Magazine for 2000, by Communications Solutions Magazine for 1999 and by CTI Magazine for 1998, as well as being selected as CTI Magazine Editor’s Choice 1999.
Companies using GFI FAXmaker include Microsoft, Telstra, Mercedes-Benz, Vodafone, Philips, HSBC Bank, Volkswagen, Compaq, and many more.
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium sized businesses, GFI is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. GFI has offices in the US, Malta, UK, Hong Kong and Australia which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners worldwide. GFI is a Microsoft Gold Certified Partner. More information about GFI can be found at http://www.gfi.com.