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Frequently Asked Questions (FAQ)

To view the  GFI WebMonitor for ISA/TMG Frequently Asked Questions (FAQ) click here

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GFI WebMonitor for ISA/TMG Frequently Asked Questions (FAQ)

GFI WebMonitor Web Filtering Policies are not working correctly for certain users

No web traffic is being filtered or scanned by GFI WebMonitor after installation. What might be the problem?

After installing GFI WebMonitor, a third party application is no longer able to download files / updates correctly

When clients connect to the internet they keep getting asked to authenticate