Contact our tech support

Click here to find the contact information of the tech support office nearest to you!

Submit a support request

Click here to complete our email support request form.

GFI End of Life Policy

Click here to read the GFI End of Life policy.

Dissatisfied?

Escalate your support or sales issue to the relevant supervisor. Click here for more information.

Subscribe to GFI news!

Receive updates on new product builds and support articles via email or RSS! Click here to subscribe.

Technical Support Center

GFI Support Chat is open Monday-Friday 9am CET(3am EST) until 11pm CET(5pm EST)

Frequently Asked Questions (FAQ)

To view the GFI WebMonitor (Standalone Proxy Version) Frequently Asked Questions (FAQ) click here

Knowledge Base

Got questions about GFI WebMonitor 2009? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.

Product documentation

View the GFI WebMonitor 2009 (Standalone Proxy Version) manual online in HTML format or PDF format.

Search the product documentation:

Top 10 articles – GFI WebMonitor 2009

Can I install a virus scanner, or make use of backup software on the same machine that is running a GFI product?

Do I need to upgrade my license key when upgrading to a new version?

Troubleshooting errors during installation

GFI does NOT require clients to verify their account details

BitDefender Virus engine: Facts & figures

Uploading files to the GFI FTP site using FileZilla FTP Client

What files do I need to send to technical support if I am having technical problems with one of the GFI products?

Is spyware detected too?

GFI WebMonitor (Standalone Proxy Version) Frequently Asked Questions (FAQ)

How do I upgrade to the latest version or service release?

Recently added articles – GFI WebMonitor 2009

GFI WebMonitor 2009 Standalone Proxy Version (build 20100324) patch summary

How do I configure the Windows Firewall?

The GFI WebMonitor SmartGuide

GFI WebMonitor 2009 Standalone Proxy Version (build 20100213) patch summary

What changes should be done to my router when installing GFI WebMonitor Standalone version?

GFI WebMonitor Web Filtering Policies are not working correctly for certain users

No web traffic is being filtered or scanned by GFI WebMonitor after installation. What might be the problem?

After installing GFI WebMonitor, a third party application is no longer able to download files / updates correctly

When clients connect to the internet they keep getting asked to authenticate

Does GFI WebMonitor Standalone Proxy support HTTPs?

Back To Top

MS Partner logo