Click here to find the contact information of the tech support office nearest to you!
Click here to complete our email support request form.
Click here to read the GFI End of Life policy.
Escalate your support or sales issue to the relevant supervisor. Click here for more information.
Receive updates on new product builds and support articles via email or RSS! Click here to subscribe.
Technical Support Center
Frequently Asked Questions (FAQ)
To view the GFI FaxMaker Frequently Asked Questions (FAQ) click here
Knowledge Base
Got questions about GFI FaxMaker for Exchange/SMTP 14? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.
Product documentation
View the GFI FaxMaker for Exchange/SMTP 14 manual online in HTML format or PDF format.
Search the product documentation:
Top 10 articles – GFI FAXmaker for Exchange/SMTP 14
Which fax devices does GFI FAXmaker support?
How does inbound fax routing work?
How can I upgrade to the latest version of my product? Am I entitled to a free upgrade?
Which Brooktrout cards does GFI FAXmaker support?
What are the advantages of using ISDN with GFI FAXmaker?
Which modems does GFI FAXmaker support?
How to send a fax from Microsoft Word?
Error when sending an attachment : "1701 : Document Conversion Timeout"
Do I need to upgrade my license key when upgrading to a new version?
How can I make incoming faxes arrive in a public folder?
Recently added articles – GFI FAXmaker for Exchange/SMTP 14
GFI FAXmaker Client 14 (build 20110411) now available
GFI FAXmaker Client 14 (build 20110128) now available
GFI FAXmaker Client 14 (build 20101220) now available
GFI FAXmaker ReportPack 14.3 Service Release 1 (build 20101118) now available
GFI FAXmaker 14.3 (Build 20100702) patch summary
XCAPI installation cannot continue because a CAPI device was found
Upgrading to GFI FAXmaker 14 causes inbound and outbound faxing issues