Click here to find the contact information of the tech support office nearest to you!
Click here to complete our email support request form.
Click here to read the GFI End of Life policy.
Escalate your support or sales issue to the relevant supervisor. Click here for more information.
Receive updates on new product builds and support articles via email or RSS! Click here to subscribe.
Technical Support Center
Knowledge Base
Got questions about GFI FaxMaker for Exchange/SMTP 12? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.
Product documentation
View the GFI FaxMaker for Exchange/SMTP 12 manual online in HTML format or PDF format.
Search the product documentation:
Top 10 articles – GFI FAXmaker for Exchange/SMTP 12
Which fax devices does GFI FAXmaker support?
How does inbound fax routing work?
How can I upgrade to the latest version of my product? Am I entitled to a free upgrade?
Which Brooktrout cards does GFI FAXmaker support?
What are the advantages of using ISDN with GFI FAXmaker?
Which modems does GFI FAXmaker support?
How to send a fax from Microsoft Word?
Error when sending an attachment : "1701 : Document Conversion Timeout"
How can I make incoming faxes arrive in a public folder?
What's new in GFI FAXmaker for Exchange/SMTP 12?
Recently added articles – GFI FAXmaker for Exchange/SMTP 12
Using the GFI Self-Service portal
Configuring Cisco Unified Communications Manager (CallManager) with GFI FAXmaker and Dialogic SR140
How to configure the Microsoft Windows Firewall to allow users to send faxes
Error when sending a fax using the GFI FAXmaker Fax Message Form: C-0009
How do I configure a user account to have ‘logon as a service’ permissions?
Guidelines to designing your custom cover page
Unable to add users in the GFI FAXmaker configuration
Where are incoming FAX messages of a deleted Active Directory user/group routed to?