Support

Contact our tech support

Click here to find the contact information of the tech support office nearest to you!

Submit a support request

Click here to complete our email support request form.

GFI End of Life Policy

Click here to read the GFI End of Life policy.

Dissatisfied?

Escalate your support or sales issue to the relevant supervisor. Click here for more information.

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Technical Support Center

Self-Service Solutions

Research, create, update, and track your Support Case(s) online.

Knowledge Base

Got questions about our products? Use our Knowledge Base!

This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.

Product documentation

Search the product documentation

Product manuals

Got a question regarding system requirements, installation instructions or other how-to queries?
Check out our product manuals page and easily access a product manual in HTML format.

Review our product support pages

Prior to sending us email, please take a moment to review our knowledge base and individual product support pages. You will find answers to most of your questions there. This should also help you word your support request. Please send all the relevant details; the more information we have, the quicker we can resolve the issue.