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Change in support offering: Effective November 3rd, 2015

The GFI support organization is going through a series of changes in order to implement a new model that will allow the organization to grow, progress and keep improving the level of support we provide our partners and customers.

Currently, only GFI WebMonitor is affected. Customers of other products will have the professional support level until further notice.

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Support policies

Review the GFI software maintenance agreement (SMA), end of life (EOL) policy, and process for submitting feedback.

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Technical support team

Contact your area’s designated tech support office.

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