GFI Software, a dynamic international company is seeking talented people to join its team at various locations around the world. If you are looking for a rewarding career, check out these job offers, grouped by region.
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The Bilingual Customer Service Representative provides initial pre-sales information for customer inquiries received via the telephone and email. Assesses nature of customer questions and may resolve simple and basic questions. For more complex queries or quoting requests, moves customer to appropriate internal resource.
Primary Roles and Responsibilities:
Qualifications:
Communication:
Education / Experience:
Provides technical support to customers, answering complex questions on function and usage of product via the telephone, email and/or internet chat. Serve as primary support liaison between GFI and customer. The Technical Support Representative may be required to test and evaluate GFI software and perform basic network administrator tasks.
Essential Duties and Responsibilities:
- Resolve clients' technical questions or problems over the telephone, email and/or internet chat in the areas of system configurations/setup, product functionality and bugs/enhancements.
- Convey customer feedback to product development staff.
- Keep customer informed of how and when problems are resolved.
- Involved in any additional follow up, testing and troubleshooting.
- Escalating issues that require it in a timely manner.
- Responsible for appropriate referral to other support and quality assurance areas.
- Promote and maintain a high quality, professional, service-oriented company image among users.
- May be responsible for resolving technical support escalations.
- Complete other duties as assigned.
Requirements - Qualifications:
- Good working knowledge of mail-technology (SMTP/IMAP/POP).
- Working knowledge of Active Directory.
- Working knowledge of various email systems, including Exchange Server.
- Able to resolve general product problems via telephone or email support.
- Good writing, editing, interpersonal and communications skills.
- Good customer service skills.
- Experience with different operating systems and servers.
- Proficient PC skills used, as required, for testing, troubleshooting, call logging, product programming.
- Professional presentation required.
Communication:
- Strong oral communication skills; heavy telephone and/or email, internet chat usage.
- Strong writing, editing, and presentation skills.
Education / Experience:
- Associate's degree or equivalent required, preferably in Computer Science.
- MCSA or MCSE certification is desirable.
- Minimum 2 years experience in Product Support or related field required.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at usjobs@gfi.com including your resume and salary requirements, clearly indicating which job you are applying for by quoting the reference code that appears with the job description. You may also apply by fax to: 919-379-3411.
The Software Sales Rep is responsible for cultivating new business relationships, generating sales in designated geographic areas and responding to marketing leads. In this role, it is essential to be result-oriented, versatile, and motivated to drive and grow business for a specific US region.
Essential Duties and Responsibilities:
Qualifications:
Experience:
Desired Skill:
Communication:
As a Systems Engineer your primary responsibility will be the design, maintenance, and improvement of the IT infrastructure supporting the day-to-day operations of the AV Technologies (AVTECH) group. You will primarily be part of the automation team in AVTECH; you will help build and maintain the systems that will be utilized for deploying automation software. Your main skill set is advanced Linux administration, but it is highly desired that you have polyglot skills. There will be several inter-department initiatives and projects that you will be involved with so you must be able to work in team environments and must be able to communicate effectively. As AVTECH is a department that constantly adopts new technologies, you must be willing to go out of your comfort zone and go learn new ideas and develop new skill sets.
You must be a person who is curious, creative, and professional to be considered a good candidate for this position.
Responsibilities:
Minimum Qualifications:
GFI Software is seeking a Senior Network Engineer to join our Global IT Department. The ideal candidate should be a motivated self-starter who can take initiative and work well with minimal guidance. The Senior Network Engineer will provide troubleshooting and resolution of technical problems with the set up and configuration of internal and/or external networks. Qualified candidates will possess excellent technical and organizational skills.
Essential Duties and Responsibilities:
Qualifications/Experience:
Major Responsibilities, including but not limited to: working closely with the Finance team to deliver, document, maintain, troubleshoot and enhance financial system functionality. This position is involved in the design and documentation of various interfaces, databases, and systems to support financial business processes and will assist in the analysis and creation of accounting reports for use by management. This role ensures that all stakeholders are kept informed, that the reporting process is managed and documented appropriately, and that assigned projects are delivered within scope, schedule and quality; and accuracy levels are consistent with customer expectations. The Financial System Analyst serves as a resource to others in solving issues that arise.
Essential Functions and Responsibilities:
Key Internal Relationships:
Job Requirements/Qualifications:
GFI Software is seeking Senior Software Engineers in Test to help develop test infrastructure supporting our entire VIPRE line of security products. You will work as a key technical contributor on the core anti-malware technology QA team, providing technical leadership for test infrastructure development in one or more of the following disciplines: mobile, distributed computing, cloud and large-scale database systems. As a member of the AVQA team, you will define, develop and validate next generation test infrastructure, helping ensure the reliability of GFI's core anti-malware technology. Given aggressive schedules and a dynamic, growing R&D environment, you will provide technical leadership within our AV Lab to help GFI maintain and extend our technical dominance in the evolving anti-malware space.
Responsibilities:
Qualifications:
Other desired qualifications:
The company is currently looking for a Sales Training Coordinator to develop the training plans, strategy, approach and work within the organization to coordinate content, creation, and delivery mechanisms.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities include, but are not limited to:
REQUIRED QUALIFICATIONS:
Do you want to be part of a team that has a big impact on the next version of computer security products? Are you passionate about windows internals, debugging, analyzing and improving code? If so, this might just be the opportunity for you!
GFI Advanced Technology Group is looking for a strong developer to help us design and develop the next generation of our GFI SandBox product (http://www.gfi.com/malware-analysis-tool/).
The ideal candidate must be a team oriented individual with good inter-personal skills and a can-do attitude. You must have proficiency in object oriented design concepts, strong coding skills in C++ and Win32 programming.
Required Qualifications:
A big plus if you have:
If you are driven, if you are looking for a big technical challenge working with the latest technologies, if you want to work on a team that builds the next big thing in computer security ... then come talk to us!
GFI offers a highly collaborative, open environment where you'll work alongside a select group of security experts.
GFI Software is seeking Senior Software Engineers in Test to help develop test infrastructure supporting our entire VIPRE line of security products. You will work as a key technical contributor on the core anti-malware technology QA team, providing technical leadership for test infrastructure development in one or more of the following disciplines: mobile, distributed computing, cloud and large-scale database systems. As a member of the AVQA team, you will define, develop and validate next generation test infrastructure, helping ensure the reliability of GFI's core anti-malware technology. Given aggressive schedules and a dynamic, growing R&D environment, you will provide technical leadership within our AV Lab to help GFI maintain and extend our technical dominance in the evolving anti-malware space.
Responsibilities:
Qualifications:
Other desired qualifications:
Determine internal user reporting requirements and build and maintain automated data reporting and delivery systems in support of GFI worldwide operations. The individual will use C#, MS SQL, MS SQL Server Reporting Services (SSRS), and other tools to automate the timely delivery of business critical information using source data collected from a variety of business and IT systems. To achieve this, the individual will work cross functionality with members of the Customer Support, Finance, Sales, Marketing, and Product Development teams. This role is responsible for helping insure the timeliness and accuracy of business information delivered to our internal customers.
Essential Functions and Responsibilities:
Key Measurements of Success
Qualitative:
Quantitative:
Key Internal Relationships
Job Requirements/Qualifications:
GFI’s Advanced Technology Group (www.gfi.com/atg) is a provider of critical security software and services whose mission is to deliver specialized tools for automated threat analysis and defense to corporate and government enterprises. We count amongst our customers many of the largest commercial, military, defense and government agencies around the world, as well as many OEM partners.
Working with the sales, marketing, and software development teams of GFI ATG, your role is to provide visibility and thought leadership for GFI ATG automated threat analysis (GFI Sandbox and ThreatTrack) technologies to ensure customer satisfaction.
To achieve that your responsibilities encompass:
Requirements:
Qualifications:
GFI Software is looking for an experienced C++ Software Developer to work on our VIPRE family of security products to create the next generation of real-time protection systems.
Essential Duties and Responsibilities:
Qualifications:
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. This job description is not intended to be a contract for employment and the employer reserves the right to make any necessary revisions to the job description at any time without notice.
This position involves design and implementation of new software and refinement of existing software within the framework defined by the Architect/Lead Engineer. The person filling this position will be expected to develop an in depth understanding of the VIPRE product and be able to contribute to all facets of product development.
Essential Duties and Responsibilities:
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. This job description is not intended to be a contract for employment and the employer reserves the right to make any necessary revisions to the job description at any time without notice.
Qualifications:
Experience:
Communication:
The Software Tester for Service Applications will work within the Product Test Engineering organization to test and improve critical service oriented products delivered to key partners and customers via internet web services. This position will develop and execute detailed test plans, create detailed and thorough bug reports and collaborate closely as part of broader product development teams.
Responsibilities:
- Analyze complex service based products delivered to customers via internet protocols such as HTTP(s), REST, FTP, RPC and develop appropriate test plans.
- Develop full test automation for service based products via modern platforms (e.g. Python, Ruby, Curl, Linux, databases, etc.).
- Participate in Agile/Scrum product development cycles .
- Evaluate and develop test tools and simulation tools.
- Complete the test process from requirement documents through release via test driven development (TDD).
Required skills:
- Excellent technical skill and proficiency with one or more modern scripting languages such as Python or Ruby.
- Excellent working knowledge of one or more *nix operating systems such as Ubuntu, OpenSuse, Fedora or other.
- Good working knowledge of various modern internet service protocols: HTTP(S), REST, FTP, RPC and tools used to debug such services.
- Good working knowledge of database programming in one or more platform (e.g. MySQL, PostgreSQL or other).
- Good understanding of TCP/IP networking.
Bonus skills:
- C++/C programming.
- Experience with NoSQL technologies such as MongoDB, CouchDB or Hadoop, etc.
- Experience with modern cloud service platforms such as Amazon EC2, Azure or other.
Educational/background needed:
- Must have at least 3+ years of technical experience in software development, IT, Tech Support and/or Testing.
- Degree and/or course work in Computer Science is a huge plus.
- Must have complete understanding of product development life cycle.
Your main responsibilities will be to research and discover new malicious code or software and investigate how it works and what it does. You will also assist in creating detections for removal/cleaning as well as assist in creation of removal tools and help write malware descriptions for our Security Response Team.
Qualifications
- Experience in combatting malicious software such as viruses, Trojans, worms and scareware.
- Excellent knowledge of Windows Operating Systems, including but not limited to: Windows XP, Windows 2000, Windows Vista, Windows 9x
- Knowledge of network protocols and skills in network security is a plus
- Familiarity with cybercrime and computer security as well as the current global threat landscape.
- Script programming experience (python, perl, etc.) is a definite plus.
- BA/BS degree or equivalent work in related field is also a plus, but not required.
- Must be a quick study and able to multi-task even under time pressure.
- Ability to work well in teams and communicate finding to other teams within the organization
- High integrity and strong work ethic are a must.
- Your job may include on-call duty and traveling.
Come join an awesome team!
Your responsibility will be to analyze and research exploits, investigate how it works and what it does, create detection and removal/cleaning, assist in creation of removal tools and write malware and exploit descriptions for our Security Response Team.
Qualifications
- Advanced knowledge and experience in HTML, JavaScript and VBScript.
- Knowledge of extended regular expression syntax.
- Experience in C++ and PHP programming.
- Experience in recognizing common server-side and client-side exploitation used by malware.
- Knowledge of Flash programming, Assembly language, shellcode, Unix shells and Perl is a big plus.
- BA/BS degree or equivalent work in related field is necessary.
- Excellent knowledge of Windows Operating Systems, including but not limited to: Windows XP, Windows 2000, Windows Vista, Windows 9X.
- Must be a quick study and able to multi-task even under time pressure.
- High integrity and strong work ethic are a must.
- Your job may include on-call duty and traveling.
Come join an awesome team!
Do you enjoy playing video games? Are you the Neighborhood Computer Guy? Or Are you comfortable with computers and enjoy learning new technologies?
Then we have an opportunity for you!
GFI Software is looking for technically savvy individuals who enjoy helping others and solving computer issues. As the primary support for our customers, consumer support technicians take inbound calls and handle emails regarding our software.
We Offer:
Our working environment is Fast-paced, Interactive, and Casual
Qualifications:
Come join an awesome team!
GFI is an international success story. However, we’ve kept our feet on the ground – in lots of countries. We have offices in the USA, the UK, Austria, Australia, Malta, Hong Kong, Philippines, and Romania. Our office in Clearwater, Florida is hiring so apply online today!
The Software Tester will work within the Product Test Engineering organization to test and improve the Vipre™ line of products and technologies. This position will develop and execute detailed test plans, create detailed and thorough bug reports, assist Support with difficult customer issues and provide input for test automation.
Responsibilities:
- Create and execute detailed test plans for the Vipre™ line of products and technologies. Test areas will include: functional, system, conformance, performance, stress and integration testing of security, spam and virus software applications.
- Evaluate and develop test tools and simulation tools.
- Complete the test process from requirement documents through release through the use of test driven development (TDD).
Required Skills:
- Good working knowledge of Internet mail protocols and technologies (SMTP/IMAP/POP).
- Deep understanding of the Windows operating system (file system, registry, memory model, security model, process model) with a demonstrated desire to always “go deeper”.
- Skilled with advanced Windows system toolsets such as the Sysinternals tools.
- Very strong understanding of Windows networks and general TCP/IP networking.
Educational/Background Needed:
- Must have at least 2+ years experience with IT, Tech Support and/or Testing experience.
- Degree in Computer Science is a plus.
- Working knowledge of Microsoft Exchange Server is a plus.
- Must have complete understanding of product development life cycle.
We are looking for an experienced Ruby on Rails Developer to join our team. This candidate must possess skills necessary to develop and maintain a Ruby on Rails web project. We are targeting deployment on Ubuntu servers, therefore the candidate should be experienced in installing the Ubuntu operating system, configuring the server, installing components and development packages. Knowledge of latest Rails 2.3.x features is a must.
Qualifications:
- BS in Computer Science/Computer Engineering or equivalent
- Experience with CVS or other source code control systems
- 3-5 years of development experience using Ruby on Rails
- Knowledge of AuthLogic, Rake Tasks, Delayed Job
- Expert in UNIX environments (Ubuntu, Mac OS X)
- Skilled in setting up Unix operating systems, network configuration
- Experience with Javascript using JQuery
- Experience with CSS stylesheets.
Strongly desired:
- Unix C / C++ Development
- Familiar with GIT Source control system
- Other object-oriented languages (Java, C#) is a plus
- Postfix experience, configuring Email servers with message filters.
- Strong HTML / CSS UI experience is a plus
- Experience with automated unit testing
- Experience with test driven development
- Experience with Agile development methodologies
Join our GFI VIPRE Antivirus Business development team.
Duties and Responsibilities:
- Take Functional Requirements and make them a reality in code.
- Test code thoroughly, both for feature and for overall integration into GFI VIPRE Antivirus Business.
- Research new technology and integrate that into Enterprise in a logical/seamless manner while adhering to Functional Requirements.
- Understand, debug, test, and install complex applications programs.
- Diagnose and resolve complex application software problems and their related interfaces. Develop test procedures and test platforms.
- Document your code as necessary.
- Obtain code reviews prior to checking in any code, this includes being able to explain exactly what the code you wrote is doing and why.
- Act as a code-reviewer for other members of the Enterprise team; this includes asking questions so that you fully understand what the code you are reviewing is doing and why.
- Maintain and develop new User Interfaces and services.
- Maintain up-to-date knowledge necessary to design state-of-the-art software utilizing trade journals, the internet and other sources.
Qualifications:
- Requires at least 1-3 years C# programming experience.
- Requires the theoretical and practical application of specialized knowledge in Computer Science or related field and requires the achievement BA/BS degree or equivalent.
- Must have good problem-solving experience and proficiency in troubleshooting programs.
- Must have good communication skills both verbally and in written form.
- Must be able to follow directions independently to meet aggressive schedule.
- Must react positively when a code reviewer challenges the viability of the code you've written.
- Ability to work as a member of a team for the good of the product.
- Requires curiosity and drive to fully understand all components of VIPRE Enterprise.
- Must have some experience with the .NET Framework, preferably 3.5.
- Experience in any/all of the following is a plus: SQL database programming, DevExpress Windows components, XML, LINQ, .NET Entity Framework, .NET Remoting, Web Services, C++.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at CWResumes@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
GFI Software has a great opportunity for a Senior Compliance Analyst in Burlington MA. This role is responsible for managing and facilitating the Company’s global Sarbanes-Oxley (SOX) implementation and ongoing compliance. This role is also responsible for assisting with external financial reporting to the SEC. This position will include travel to the Company’s operations in Malta, Germany, Scotland and Florida.
Reports to: VP – External Reporting & Internal Controls
Responsibilities:
Qualifications:
GFI has a great opportunity for a Director of Technical Accounting & Policy - Revenue. This role will be responsible for oversight of all technical accounting and policy matters related to revenue recognition. This role will ensure that revenue is recognized consistent with company policy in accordance with IFRS. You will review existing and new contracts to create, document and implement revenue policy for the company. This position will have high visibility within the organization (particularly with Sales, Finance Directors worldwide) as well as with external auditors regarding revenue recognition issues. This position will include travel to the Company’s operations in Malta, Germany, Scotland and Florida.
Reports to: VP – External Reporting & Internal Controls
Responsibilities:
Qualifications:
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at CWResumes@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
GFI Software is an award-winning provider of IT solutions for small- and mid-sized businesses, with over 10,000 channel partners and hundreds of thousands of installations worldwide. Its GFI MAX product line consists of two hosted software solutions for IT support companies and managed services providers, the GFI MAX Remote Management service and the GFI MAX Mail hosted email security service. These SaaS services are mission-critical, high-volume, and technically complex. The Software Engineer will join a small, highly talented team responsible for the GFI MAX Mail application, and will be a key contributor to the introduction of new GFI MAX service offerings, as well as the ongoing development of the existing software. The successful candidate will be passionate about delivering high-quality software that is both technically sophisticated and easy-to-use for our end customers.
- Java development for core back-end application -- a high-transaction, geographically distributed SMTP application that provides the foundation for the service’s hosted spam and virus protection, email continuity, and email archiving
- Java development for customer-facing web-based control panel, with a focus on back-end web services, servlets and JSP
- Creation of unit and integration tests
- Documentation of developed software
- Participation in QA
- Enthusiastic and motivated to produce software with a positive impact
- Excellent attention to detail
- Strong communication skills
- Able to handle multiple projects
- Must be able to work independently and as part of a team
- Accustomed to fast-paced environments
- Team-oriented
- 5+ years in software development
- 3+ years in server-side Java
- Substantial experience with JSP and servlet development
- Experience with MySQL, JDBC, and database frameworks (Hibernate, Spring, etc.)
- Experience developing in a Linux/Unix environment
- Experience with established agile software development methodologies and with test-driven development
- Solid understanding of TCP/IP and SMTP protocols
- Experience with Java NIO and concurrent packages helpful
GFI Software is an award-winning provider of IT solutions for small- and mid-sized businesses, with over 10,000 channel partners and hundreds of thousands of installations worldwide. Its GFI MAX product line consists of two hosted software solutions for IT support companies and managed services providers, the GFI MAX Remote Management service and the GFI MAX Mail hosted email security service. These SaaS services are mission-critical, high-volume, and technically complex. The Java Developer will join a small, highly talented team responsible for the GFI MAX Mail application, and will be a key contributor to the introduction of new GFI MAX service offerings, as well as the ongoing development of the existing software. The successful candidate will be passionate about delivering high-quality software that is both technically sophisticated and easy-to-use for our end customers.
- Java development for customer-facing web-based control panel, including back-end web services, servlets and JSP pages, and front-end HTML / JQuery / CSS
- Java development for core back-end application -- a high-transaction, geographically distributed SMTP application that provides the foundation for the service’s hosted spam and virus protection, email continuity, and email archiving
- Creation of unit and integration tests
- Documentation of developed software
- Participation in QA
- Enthusiastic and motivated to produce software with a positive impact
- Excellent attention to detail
- Strong communication skills
- Able to handle multiple projects
- Accustomed to fast-paced environments
- Must be able to work independently and as part of a team
- 5+ years in software development
- 2+ years in server-side Java
- Substantial experience with JSP and servlet development
- Experience with MySQL, JDBC, and database frameworks (Hibernate, Spring, etc.)
- Experience with established agile software development methodologies and with test-driven development
- Significant experience with Linux helpful
- Good TCP/IP networking experience and understanding
The GFI MAX business develops and delivers hosted software solutions for IT support companies and managed services providers. The two main product lines are the Remote Monitoring and Management system and the hosted email security service. Both of these services are SaaS offerings that run 24*7 and service thousands of customers worldwide. The deployment platform is Linux-based servers utilizing MySQL databases and PHP and Java application environments. It is critical to the success of the business that these services are available, secure and performant. At present, systems administration, code deployment and infrastructure engineering are handled by members of the product engineering team and we now need to add experienced and talented devops engineers to take responsibility for these activities, working closely with development staff and bringing knowledge and expertise in high-volume, mission-critical applications. The successful candidate will be passionate about delivering high performance, stable systems that can underpin the achievement of our ambitious business growth targets.
- Participate in product delivery projects working closely with development and test staff on delivering low latency, high performance applications
- Plan, manage and provide systems infrastructure and application support
- Responsible for availability, security and performance of all operational systems supporting GFI MAX services
- Develop and/or implement robust deployment procedures for application code
- Analyze operational systems characteristics and behaviour, identify opportunities for improvement, and research and implement solutions
- Develop, implement and test robust disaster recovery procedures
- Produce configuration / installation instructions and documentation for use by Systems Engineering and Technical Support staff
- Manage the architecture and design of the company’s operational systems
- Ensure accurate change control and configuration management of systems
- Client-centric mentality
- Excellent interpersonal and organizational skills
- Attention to detail and focus on quality
- Logical approach to issue identification
- Flexible approach to working, including on-call responsibilities
- Enthusiastic and motivated to drive change through technology
- Strong communication skills to effectively liaise with both IT and non-IT staff
- Ability to manage multiple varied activities
- Must be able to work alone and as part of a team
- Ability to work well under pressure
- LAMP and Java application and Linux/Unix operating system support for 24x7 business completely dependent on its operational platform.
- Apache web farms running high-volume database-driven applications – ideally RHCE qualified
- Excellent TCP/IP networking experience and understanding
- Strong MySQL experience including database tuning, high availability, replication and optimization
- Understanding of load balancing principles and algorithms and approaches to scaling out of systems, dynamic capacity allocation and throughput optimization
- Experience with tools for automation of deployment, monitoring and management of systems
- Scripting and systems-related programming skills
- VMware virtualization
- System design documentation
- Network, OS and Application monitoring tools.
- Incident and other reporting including system specification and recommendations
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at CWResumes@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs-uk@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
The role will primarily be focused on adding new features to our existing products with the successful candidates being responsible for the specification, design and implementation of all aspects of this. The successful candidates will be highly skilled in Object Orientated Programming with in -depth knowledge of PHP or another comparable, dynamic language. Knowledge of Javascript, MySQL, Linux and C++ would be beneficial (SQL, HTML and CSS skills are expected). Attitude is very important to us. The successful candidates will be positive, enthusiastic professionals who are passionate about software development with a constant desire to learn more and want to take ownership of their work to make a lasting impact on the development of the business and the role their own. Software development experience in a professional environment is desired. Experience of high-availability, high-volume applications and Agile Development would be beneficial. The successful candidate will ideally have an honours degree (or equivalent) in a software related discipline.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at maxjobs@gfi.com including your resume and salary requirements, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
GFI is seeking to recruit an experienced and ambitious team leader and software architect to be part of the establishment of a new development organisation based in a centrally-located office in Edinburgh. The new team will work closely with other parts of GFI’s development organisations but will have full responsibility to deliver this strategic new product for the company. As part of the development of the initial product, the team will develop a platform that will be used to build and deploy further hosted products as part of GFI’s future product roadmap for its hosted solutions. This is an opportunity to be part of a fast-paced, high-visibility and challenging new product development project.
The development approach within GFI is based on Agile methodologies, including Scrum and test-driven development. Production of high quality, efficient code is required; flair, creativity and flexibility are expected.
Reporting to the Director of Engineering, the Team Leader will be responsible for planning, estimating and managing the development work carried out by the team. The successful candidate will be expected to be clearly pre-eminent within the group in terms of their technical skills but also to have the skills to guide, coach and mentor the other members of the team to ensure that products are delivered on time and to the highest standard. Since the project will involve both integration of existing components and the development of a framework on which other products will sit, it will be very important to develop strong working relationships with and command the respect of colleagues in other parts of the business.
In addition to possessing the broader experience required to fulfil the role, the successful candidate will be highly skilled in Object Orientated Programming with in-depth knowledge of PHP or another comparable, dynamic language. Knowledge of Javascript, MySQL and Linux would be beneficial (SQL, HTML and CSS skills are expected).
- Object Orientated Programming
- PHP (or one of Perl, Python, Ruby)
- Relational database design with SQL
- HTML and CSS
- Javascript
- MySQL
- Linux
Attitude is very important to us. The successful candidate will be a positive, enthusiastic professional who is passionate about software development with a constant desire to learn more, who wants to take ownership of their work to make a lasting impact on the development of the business and to make the role their own. A passion for developing talent in others will be very important for the successful performance of the role.
At least 5 years software development experience in a professional environment is required, at least 3 of which should be at senior level, as is experience of working on high-availability, high-volume applications and experience of leading a team of this size working using agile methodologies.
The successful candidate will ideally have an honours degree (or equivalent) in a software related discipline.
GFI is seeking to recruit ambitious software developers to be part of the establishment of a new development organisation based in a centrally-located office in Edinburgh. The new team will work closely with other parts of GFI’s development organisations but will have full responsibility to deliver this strategic new product for the company. As part of the development of the initial product, the team will develop a platform that will be used to build and deploy further hosted products as part of GFI’s future product roadmap for its hosted solutions. This is an opportunity to be part of a fast-paced, high-visibility and challenging new product development project.
The development approach within GFI is based on Agile methodologies, including Scrum and test-driven development. Production of high quality, efficient code is required; flair, creativity and flexibility are expected.
The successful candidates will be highly skilled in Object Orientated Programming with in -depth knowledge of PHP or another comparable, dynamic language. Knowledge of Javascript, MySQL and Linux would be beneficial (SQL, HTML and CSS skills are expected).
Required Skills:
- Object Orientated Programming
- PHP (or one of Perl, Python, Ruby)
- Relational database design with SQL
- HTML and CSS
Beneficial Skills:
- Javascript
- MySQL
- Linux
Attitude is very important to us. The successful candidates will be positive, enthusiastic professionals who are passionate about software development with a constant desire to learn more and want to take ownership of their work to make a lasting impact on the development of the business and to make the role their own.
Experience:
- At least 3 years software development experience in a professional environment is required, as is experience of working on high-availability, high-volume applications. Experience of Agile Development would be highly beneficial.
Qualifications:
- The successful candidate will ideally have an honours degree (or equivalent) in a software related discipline.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs-uk@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
Forming part of the Product Management team, and reporting to the General Manager, IT Operations Business Unit, the Product Marketing Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, operations and support to ensure revenue and customer satisfaction goals are met. The Product Marketing Manager's job also includes ensuring that the product supports the company's overall strategy and goals.
Candidates should have experience running marketing function for a single product company. Previous software product marketing experience is also essential. Candidates will be able to demonstrate a strong technical background, with previous experience of relaying information to a broad audience and production of effective documentation. Experience of SaaS is highly desireable, as is an IT qualification.
Candidates will have a proven ability to influence cross-functional teams without formal authority; have a dynamic, proactive and structured approach to work; and be willing to travel.
Forming part of GFI’s global Marketing Team, you will be responsible for managing all marketing activities in the NORTHERN region (multiple geographies including UKI, Netherlands, Belgium and the Nordic countries), including on-premise, on-device, and cloud solutions to SMBs, on-line, and in-store retail to consumers. You will develop marketing relationships and activities with the GFI Partner ecosystem including Distributors, Resellers, VARs, SIs and Retailers.
Reporting to the Director of Channel Marketing EMEA and APAC, you will have a defining role as the marketing contact responsible for the region. You will shape the agenda for the region, work closely with our Partner Ecosystem, and launch some fantastic new products as well as support highly successful established product lines. This is a fantastic opportunity for anyone as keen and committed as us, who would like to be associated with being instrumental in the growth and success of this fantastic company.
To qualify for this exciting and challenging full-time position within a prosperous and dynamic organization a ‘can do’ attitude; drive; commitment; speed and accuracy of decision making are essential. A minimum of 3 to 5 years marketing experience in the IT industry, ideally in both B2C and B2B environments are valued. You must be experienced in channel marketing, event organization and campaign execution. You must be an excellent team-player yet capable to work independently and with minimal supervision within a multiple stakeholder environment. Fluent written and verbal English is necessary but other language skills from the NORTHERN region countries would also be advantageous
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at maxjobs@gfi.com including your resume and salary requirements, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
Join our energetic team of software developers delivering solutions essential for the success of GFI. As part of GFI’s team of software developers, you will work with the latest tools and technologies to develop and maintain a range of projects, from small one man tasks to much larger and complex projects. Knowledge of object oriented programming is a must, and while experience in C# programming will be considered an asset, candidates with knowledge of other languages, and an eagerness to learn C#, will also be considered. This is a full-time post.
Forming part of GFI’s global Marketing Team, you will be involved in the writing and editing of blog posts and other types of web content as part of our web marketing strategy. You will also be responsible for ensuring that material is published according to our standards and specifications.
This is a full-time role on a freelance basis. To qualify, you must have proven experience in writing and proofreading commercial and marketing texts, coupled with excellent writing skills (in English) and a sharp eye for detail. You must be capable of producing audience-focused copy on spec, in time and within topic - with minimal supervision and editing. Good organizational and coordination skills are also required. A qualification and/or background in IT are not prerequisites but a good knowledge of the IT industry would be beneficial, since most materials will relate to the software industry and the markets in which GFI operates.
As part of GFI’s Technical Communications team, you will work closely with the Product Engineering groups to design the next generation of GFI software. In this role you must identify product usability issues as well as create visual designs, technically detailed interaction flows and prototypes that are user-friendly and in line with current HCI standards.
As Technical Communicator, you must also run software usability tests and communicate with end-users to identify customer experience issues. Based on this feedback, you will then measure and report on our products' ‘ease of use’ factor as well as propose GUI updates to make GFI products more appealing and simpler to use.
To succeed in this role, you must possess:
Previous work experience in a similar post and/or formal training in HCI/GUI design will be considered assets. This is a full-time post.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
GFI MAX™ delivers an easy, affordable server monitoring, workstation monitoring, asset tracking and remote support solution for IT support providers who are looking to take better care of their clients at lower cost, and grow their business. For more information, please see http://www.gfi.com/max .
The GFI MAX Inside Sales Representative will be responsible for expanding our market share primarily in Australia and New Zealand by promoting our solutions in a proactive manner to create new leads as well as following up on existing leads and trials. The role is primarily a sales job with an element of marketing.
- Developing and growing sales of GFI MAX solutions in the APAC market to agreed targets, with special focus on Australia and New Zealand.
- Contacting new potential customers by phone (cold-calling included).
- Proactively sourcing prospect data to approach.
- Assisting with marketing activities as required.
- Re-animate previous customers.
- Assisting prospects to install their free trial of GFI MAX and get the most from it, building the relationship during the trial and closing the sale, primarily by phone and email.
- Retaining and growing revenue from existing customers to agreed targets.
- Educating prospects and customers on how to grow and transform their business using the MAX solutions.
- Monitoring sales performance and identifying and resolving problems.
- Creating new sales activities with the GFI MAX Sales Manager to be run in local regions.
- Creating and implementing competitive campaigns with GFI MAX Sales Manager.
The above are the Inside Sales Representative’s primary responsibilities but are not limited to these specific tasks and are subject to change.
- 2 years experience in a proactive Inside Sales role.
- Good understanding of the MSP business model.
- Excellent interpersonal and organisational skills required.
- A level standard of education.
Responsible for the over achievement of sales revenue targets through the sale of GFI license product to new and existing customers. Responds to incoming calls and emails from customers with questions, requesting quotations and dealing with all issues as they arise. Proactively makes outbound sales calls to customers in the territory to drive (up sell/cross sell) new business license sales to new and existing customers as well as the distribution and management of GFI leads. This is a key role in the Sales team and requires the energy and initiative to do whatever it takes to meet the customer expectations.
Think you have the necessary qualities to join the GFI team? Then send your letter of application by email to the attention of David Dann at jobs@gfiap.com including your CV, clearly indicating which post you are applying for by quoting the reference code that appears with the job description.
Forming part of GFI's Sales department, this full-time role will be integral to the sales process of the organization. You will be responsible for establishing interest with key decision makers and securing appointments for our outside Sales team on specific GFI products. To do this you will need to make targeted calls each day and maintain and track lead generation activity. To excel in this exciting team you will need to have strong communication skills, be highly motivated, have a professional customer focus and the proven ability to work in a team environment. Fluency in English and German is essential as is previous experience in a software sales role and enthusiasm and drive.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs-aut@gfi.com including your resume and salary requirements, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
Forming part of GFI’s global Marketing Team, you will be responsible for managing all marketing activities in the DACH region, including on-premise, on-device, and cloud solutions to SMBs, on-line, and in-store retail to consumers. You will develop marketing relationships and activities with the GFI Partner ecosystem including Distributors, Resellers, VARs, SIs and Retailers.
Reporting to the Director of Channel Marketing EMEA and APAC, you will have a defining role as the very first marketing person for the region. You will shape the agenda for the region, work closely with our Partner Ecosystem, and launch some fantastic new products as well as support highly successful established product lines. This is a golden opportunity for anyone as keen and committed as us, who would like to be associated with being instrumental in the growth and success of this fantastic company.
To qualify for this exciting and challenging full-time position within a prosperous and dynamic organization, a ‘can do’ attitude, drive, commitment, speed and accuracy of decision making are essential. A minimum of 3 to 5 years marketing experience in the IT industry, ideally in both B2C and B2B are valued. You must be experienced in channel marketing, event organization campaign execution, and launching new products. You must be an excellent team-player yet capable to work independently and with minimal supervision within a multiple stakeholder environment. Since the position is located in Germany, excellent verbal and written skills in native German and English are necessary.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
The GFI Sales Organization is seeking an experienced Channel Sales professional to manage channel development, achieve sales targets and customer satisfaction in Asia. As a Channel Sales Manager, you will be responsible for development of channel partners, managed service providers and maintaining relationships with top partners and key accounts, as well as acting as an ambassador for GFI.
Primary Responsibilities:
- Work with existing and potential channel partners to meet assigned sales quota by creating and executing sales plans and strategies.
- Work with the distributors to identify, recruit and bring on board new partners i.e. build the partner ecosystem for GFI in Asia and grow the revenue contribution by the partner eco-system.
- Maintain long-term relationships with channel partners, ISVs, and key accounts to achieve customer satisfaction and ensure after-market revenue.
- Understand and integrate sales initiatives across direct/inside sales channels of distribution (distributor, reseller).
- Provide sales support to partner sales organizations through training, customer visits, technical and administrative product information, demonstrations, customer price quotes.
- Manage channel development, sales and customer satisfaction within the territory.
Desired Skills & Experience:
- Strong understanding of channelmanagement and very familiar with the channels business in Asia.
- Good network and contacts of channel partners in Asia.
- Self-starter and passionate about work, interested to grow within GFI.
- Excellent interpersonal relationship development skills.
- Minimum 5 years channels and software sales experience.
- Security software/solution market knowledge.
- Proven track record in business development.
- End-user sales experience a plus.
The GFI Sales Organization is seeking an experienced Channel Sales professional to manage channel development, achieve sales targets and customer satisfaction in Asia. As a Channel Sales Manager, you will be responsible for development of channel partners, managed service providers and maintaining relationships with top partners and key accounts, as well as acting as an ambassador for GFI.
Primary Responsibilities:
- Work with existing and potential channel partners to meet assigned sales quota by creating and executing sales plans and strategies.
- Work with the distributors to identify, recruit and bring on board new partners i.e. build the partner ecosystem for GFI in Asia and grow the revenue contribution by the partner eco-system.
- Maintain long-term relationships with channel partners, ISVs, and key accounts to achieve customer satisfaction and ensure after-market revenue.
- Understand and integrate sales initiatives across direct/inside sales channels of distribution (distributor, reseller).
- Provide sales support to partner sales organizations through training, customer visits, technical and administrative product information, demonstrations, customer price quotes.
- Manage channel development, sales and customer satisfaction within the territory.
Desired Skills & Experience:
- Strong understanding of channelmanagement and very familiar with the channels business in Asia.
- Good network and contacts of channel partners in Asia.
- Self-starter and passionate about work, interested to grow within GFI.
- Excellent interpersonal relationship development skills.
- Minimum 5 years channels and software sales experience.
- Security software/solution market knowledge.
- Proven track record in business development.
- End-user sales experience a plus.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs@gfiap.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
Eligible candidates will be placed under s 6-month long intensive technical training on:
Candidates must have, at least, the following qualifications:
GFI Software provides for the needs of its employees in order to be efficient and effective in the workplace. New hires are granted benefits, such as (but not limited to) the following:
Freebies: company shirt, jacket, ID lanyard, a monthly lunch
Your daily tasks would be to analyze and research malicious software, investigate how it works and what it does, create detection and removal/cleaning, assist in creation of removal tools and write malware descriptions for our Security Response Team
Duties and Responsibilities:
- Handle the assigned case reports and escalate difficult cases to next level of engineer
- Reverse Engineer of malware to understand the underlying behavior and implication on a computer and network environment
- Develop malware detection and remediation code
- Research on new technologies on detection and remediation and vulnerabilities
- Report engine bugs and limitations
- Create and maintain technical documentation using technical documentation templates
- Perform related duties as assigned
Qualifications:
- Bachelors degree from an accredited college or university (preferred majors include: Information Technology, Computer Science, Mathematics, Telecommunications/Electrical/Electronic Engineering) or any related courses.
- Minimum of 5 years comprehensive experience
- Must be in Assembly and C programming language is preferred
- Must be knowledgeable, if not, has an easy grasp and trainable in C language programming
- Must be able to understand core processes of different IT section and knowledge areas such as Information Security, Network Infrastructure, Technical Support, Telecommunications, Reverse Engineering, Microprocessor and Input and Output devices.
- Knowledgeable of Windows Operating System, including but not limited to: Windows XP, Windows 2000, Windows 2003, Windows Vista, Windows 9X
- Knowledgeable with Network programming, Windows internals, and / or x86 assembly language, dissembler and debuggers.
- Knowledgeable with networking technologies and knowledge of core internet protocols (HTTP,TCP/IP,SMTP, etc.)
- Strong teamwork skills, experience working as part of a development team.
- Strong analytical skills, design skills, technical writing skills, and problem-solving ability.
- Strong verbal, written, and interpersonal communication skills
- Excellent command of both oral and written English communication
- Excellent in human relations and customer service skills
- Excellent problem skill
- Short Learning Curve
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at phjobs@gfi.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.
The GFI Sales Organization is seeking an experienced Channel Sales professional to manage channel development, achieve sales targets and customer satisfaction in Asia. As a Channel Sales Manager, you will be responsible for development of channel partners, managed service providers and maintaining relationships with top partners and key accounts, as well as acting as an ambassador for GFI.
Primary Responsibilities:
- Work with existing and potential channel partners to meet assigned sales quota by creating and executing sales plans and strategies.
- Work with the distributors to identify, recruit and bring on board new partners i.e. build the partner ecosystem for GFI in Asia and grow the revenue contribution by the partner eco-system.
- Maintain long-term relationships with channel partners, ISVs, and key accounts to achieve customer satisfaction and ensure after-market revenue.
- Understand and integrate sales initiatives across direct/inside sales channels of distribution (distributor, reseller).
- Provide sales support to partner sales organizations through training, customer visits, technical and administrative product information, demonstrations, customer price quotes.
- Manage channel development, sales and customer satisfaction within the territory.
Desired Skills & Experience:
- Strong understanding of channelmanagement and very familiar with the channels business in Asia.
- Good network and contacts of channel partners in Asia.
- Self-starter and passionate about work, interested to grow within GFI.
- Excellent interpersonal relationship development skills.
- Minimum 5 years channels and software sales experience.
- Security software/solution market knowledge.
- Proven track record in business development.
- End-user sales experience a plus.
The GFI Sales Organization is seeking an experienced Channel Sales professional to manage channel development, achieve sales targets and customer satisfaction in Asia. As a Channel Sales Manager, you will be responsible for development of channel partners, managed service providers and maintaining relationships with top partners and key accounts, as well as acting as an ambassador for GFI.
Primary Responsibilities:
- Work with existing and potential channel partners to meet assigned sales quota by creating and executing sales plans and strategies.
- Work with the distributors to identify, recruit and bring on board new partners i.e. build the partner ecosystem for GFI in Asia and grow the revenue contribution by the partner eco-system.
- Maintain long-term relationships with channel partners, ISVs, and key accounts to achieve customer satisfaction and ensure after-market revenue.
- Understand and integrate sales initiatives across direct/inside sales channels of distribution (distributor, reseller).
- Provide sales support to partner sales organizations through training, customer visits, technical and administrative product information, demonstrations, customer price quotes.
- Manage channel development, sales and customer satisfaction within the territory.
Desired Skills & Experience:
- Strong understanding of channelmanagement and very familiar with the channels business in Asia.
- Good network and contacts of channel partners in Asia.
- Self-starter and passionate about work, interested to grow within GFI.
- Excellent interpersonal relationship development skills.
- Minimum 5 years channels and software sales experience.
- Security software/solution market knowledge.
- Proven track record in business development.
- End-user sales experience a plus.
Think you have the necessary qualities to join the GFI Software team? Then send your letter of application by email to the attention of the HR Department at jobs@gfiap.com including your CV, clearly indicating which job you are applying for by quoting the reference code that appears with the job description.