When excessive, non work-related browsing started to impact negatively on service levels and productivity, the directors of Dragon Computer Remarketing Ltd took the decision to monitor and control internet access during office hours and installed GFI WebMonitor. This not only gave them comprehensive control over internet browsing, the ability to block access to websites and maintain a log of all activity but it helped the company to increase productivity and lower its security risk.
Dragon Computer’s core business is the supply of new and second hand computer equipment and parts to the maintenance and computer repair industry. As is the case today with most businesses employees are given access to the internet enabling them to do their job more effectively, however, there is a downside to opening access during office hours as the company found out.
John Bromley, a director with the company, had no doubts that the temptation to browse the internet was strong for some employees and certain websites could (and do) lead to time-wasting.
“The company realized that we needed to address the problem. There were issues of bandwidth consumption but more than anything I really felt the need to protect my network from users who were accessing websites that were not productive to the business,” he explained, adding that “while management can turn a blind eye to employees checking out social networking sites, they would not take kindly to an infection from malware or spyware that could result in downtime, loss of business and even credibility.”
The solution was to install web monitoring software that would allow Dragon Computer to monitor and manage internet access throughout the organization. The company chose GFI WebMonitor for ISA Server after trialing the software on its server. Two elements stood out – its price and features.
“We tried the trial version of the product and were pleased with the performance and the features. The decision to go for a full version was also based on the price which was just right, as it’s within budget for a small-sized business such as Dragon Computer and also includes support,” Mr. Bromley said.
Using GFI WebMonitor, the company has saved money by increasing productivity and recovering hours lost through unproductive browsing. From a security perspective, it allowed Dragon Computer to prevent attachments from being downloaded and well as mitigating legal problems.
Concluding, Mr. Bromley said: “GFI WebMonitor provides the perfect solution in an easy-to-manage product. The results were immediate, and there was more productivity from the staff thus giving us the results that we were after. It does what it says on the box and is a cost effective solution.”
Read the full case study here: http://www.gfi.com/documents/cs/Dragon-Computers-CaseStudy.pdf
For information about GFI WebMonitor visit: http://www.gfi.com/webmonitor
About GFI
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium sized businesses, GFI is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. GFI has offices in the US, Malta, UK, Hong Kong and Australia which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners worldwide. GFI is a Microsoft Gold Certified Partner. More information about GFI can be found at http://www.gfi.com.
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