Faced with an increase in the volume of spam hitting their email mailboxes as well as the need to maintain a copy of all email correspondence, The Thistle Foundation, a UK charity, installed GFI MailEssentials and GFI MailArchiver. As the charity's IT Manager explains in a case study released today, "GFI's products are recognized as industry standards" and "have both been reliable and required little maintenance".
As a charity organization, The Thistle Foundation greatly depends on publicity to promote its cause and generate awareness. The charity uses a number of email addresses that are visible on various sites, and while this has increased its reach, the use of various public email addresses resulted in the foundation's email server being hit by a lot of spam. The charity's servers' performance was affected and it was proving a nuisance for employees to have to clean their inbox of spam. Tackling email spam became an urgent matter for the Foundation.
The Thistle Foundation also wanted to ensure that valid emails were not getting lost or deleted but were being stored in a central location and would be easily retrievable when needed. Richard Thomas, IT Manager of the foundation, said: "As a number of our email addresses are in the public domain we were up to our ears in spam. Also we required a complete backup of all emails sent and received."
Although Mr. Thomas had looked into other software products, he decided to install GFI's anti-spam and archiving software because GFI's "charity pricing is very competitive". Moreover "GFI products are recognized as industry standards".
"Both GFI MailEssentials and GFI MailArchiver were very easy to install, they've both been reliable and required little maintenance," Mr. Thomas said.
He added that "freedom from spam" was the greatest benefit realized after installing GFI MailEssentials and with GFI MailArchiver, the advantages were two-fold; on both a legal level and a user productivity level.
"They are able to have a complete back-up of all their emails which can be easily searched and recovered in a short time and without major hassles should there be an e-discovery request. Being able to retrieve any email from an archive means we are more compliant with legislation. It's also useful when there is an investigation in progress. Being able to retrieve archived email easily using a web browser is a great boon," said Mr. Thomas.
Concluding, he said: "Implementing GFI products has led to freedom from spam and less technical support calls to deal with the problems of phishing, hoax emails and full in-boxes."
Read the full case study here: http://www.gfi.com/documents/cs/Thistle-UK-Case-Study.pdf
For information about GFI MailArchiver visit: http://www.gfi.com/mailarchiver
For information about GFI MailEssentials visit: http://www.gfi.com/mailessentials
About GFI
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium sized businesses, GFI is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. GFI has offices in the US, Malta, UK, Hong Kong and Australia which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners worldwide. GFI is a Microsoft Gold Certified Partner. More information about GFI can be found at http://www.gfi.com.
All product and company names herein may be trademarks of their respective owners.