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Support > Technical Support Center

 Knowledge Base

Got questions about our products? Use our Knowledge Base!

This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.


 GFI MailEssentials – NDR Spam News

NDR Spam is the latest spam trend, in which a spam message is sent in the form of a Non-Delivery Report (NDR). The latest build of GFI MailEssentials can be used to block NDR Spam.
Click here for more information.


 Product documentation

Search the product documentation
 
 Product manuals

Got a question regarding system requirements, installation instructions or other how-to queries?

Check out our product manuals page and easily access a product manual in HTML format.


 Review our product support pages

Prior to sending us email, please take a moment to review our knowledge base and individual product support pages. You will find answers to most of your questions there. This should also help you word your support request. Please send all the relevant details; the more information we have, the quicker we can resolve the issue.


>  GFI EndPointSecurity 3
>  GFI EndPointSecurity 4
>  GFI EventsManager 7
>  GFI EventsManager 8
>  GFI FAXmaker for Exchange/SMTP 12
>  GFI FAXmaker for Exchange/SMTP 14
>  GFI LANguard 9.0 [BETA]
>  GFI LANguard Network Security Scanner 7
>  GFI LANguard Network Security Scanner 8
>  GFI LANguard Security Event Log Monitor 5
>  GFI MailArchiver for Exchange 4
>  GFI MailArchiver for Exchange 5
>  GFI MailArchiver for Exchange 6
>  GFI MailEssentials for Exchange/SMTP 11
>  GFI MailEssentials for Exchange/SMTP 12
>  GFI MailEssentials for Exchange/SMTP 14
>  GFI MailSecurity for Exchange/SMTP 10
>  GFI MailSecurity for Exchange/SMTP 9
>  GFI Network Server Monitor 6
>  GFI Network Server Monitor 7
>  GFI WebMonitor for ISA Server 3
>  GFI WebMonitor for ISA Server 4
>  Sales & Ordering

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 Top 10 articles

Which fax devices does GFI FAXmaker support?

How does inbound fax routing work?

How can I upgrade to the latest version of my product? Am I entitled to a free upgrade?

Which Brooktrout cards does GFI FAXmaker support?

How can I send faxes from Outlook?

What are the advantages of using ISDN with GFI FAXmaker?

Emails are not being moved to the users’ junk mail folder.

How can I block emails that are arriving to email addresses that do not exist in my Microsoft Exchange server?

Installing a virus scanner or backup software on the same machine running GFI MailEssentials

How to send a fax from Microsoft Word?


 Recently added articles

New version release: GFI LANguard 9.0

GFI MailArchiver 6 Service Release 2 (build 20081107) now available

Imported emails cannot be opened or do not show in GFI MailArchiver

Should I use an Analog line, a Digital line or Fax over IP with GFI FAXmaker?

Fax boards are available in PCI or PCI Express. Which one should I buy?

What permissions are needed in order to connect to the GFI AntiSpam Public Folders in Exchange 2007?

Added support for November 2008 Microsoft security updates

GFI MailArchiver Outlook Connector is showing a warning sign in Microsoft Outlook right after installation

Patches which have been released for GFI MailEssentials 14 SR1 (build 20081024)
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GFI solutions: anti spam - exchange anti virus - isa server - network vulnerability scanner - event log management - USB security software - exchange archiving - fax server software