Free support

GFI MAX RemoteManagement™ provides its customers with free technical support. Feedback from our customers via our technical support team forms a key part of our business and product development.

GFI MAX RemoteManagement support assists over 3,500 IT Support Companies and Managed Service Providers, with expert and friendly “real time” support.  We have a diverse IT support team made up of network, programming and software experts, who maintain close communication with the software development team.

"I really appreciate GFI's commitment to customer service – you keep your promise! I am a strong advocate for GFI's technology and I recommend it to the South Australian IT Sector." - Bobby Collier, Atrix Business Products Pty Ltd.
"I cannot find words to express just how much we appreciate your attitude, your dedication, your fine product set and above all else your ‘can do’ culture . Best XSP Solution and then some." - Rod Reed, The Support Store, UK

Awards and reviews

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    • GFI MAX accredited under MSPAlliance Vendor Accreditation Program
      VAR logo

      GFI MAX accredited under MSPAlliance Vendor Accreditation Program

      The MSP Alliance Seal demonstrates GFI MAX commitm...

      VAR logo

      GFI MAX accredited under MSPAlliance Vendor Accreditation Program

      The MSP Alliance Seal demonstrates GFI MAX commitment to the channel.

    • Best Channel Vendor Award 2012
      Best Channel Vendor Award 2012

      Best Channel Vendor Award 2012

      GFI MAX awarded Best Channel Vendor in Managed Ser...

      Best Channel Vendor Award 2012

      Best Channel Vendor Award 2012

      GFI MAX awarded Best Channel Vendor in Managed Services and Security by Business Solutions Magazine 2012.

    • MSPAlliance MSPWorld Cup 2011- Best Managed Service Enabling Technology Winner
      mspworldcup

      MSPAlliance MSPWorld Cup 2011- Best Managed Service Enabling Technology Winner

      GFI MAX were awarded Best Managed Service Enabling...

      mspworldcup

      MSPAlliance MSPWorld Cup 2011- Best Managed Service Enabling Technology Winner

      GFI MAX were awarded Best Managed Service Enabling Technology at MSPWorld,  Austin, Texas September 2011.

    • GFI MAX RM wins SC Magazine Award
      SC Mag logo 2010 - Highly commended

      GFI MAX RM wins SC Magazine Award

      GFI MAX RemoteManagement wins the Highly Commended...

      SC Mag logo 2010 - Highly commended

      GFI MAX RM wins SC Magazine Award

      GFI MAX RemoteManagement wins the Highly Commended award in the Best SME Security Solution category at the SC Magazine Awards - SC Magazine

    • Product Innovation Award for GFI MAX RemoteManagement
      Product innovation 2010

      Product Innovation Award for GFI MAX RemoteManagement

      GFI MAX RemoteManagement was named a winner of the...

      Product innovation 2010

      Product Innovation Award for GFI MAX RemoteManagement

      GFI MAX RemoteManagement was named a winner of the Product Innovation Awards in the SaaS (Software-as-a-Service) and Cloud Computing category - Network Products Guide