System Reporting

With GFI MAX RemoteManagement's reporting you can spot trends in system performance, demonstrate the need for upgrades or replacements and prove your value, by documenting the otherwise 'unseen' work that keeps the IT systems you manage in top form.

Reports are available in a range of formats including pdf, xml, csv and sql dump so that you have total flexibility. They can all be tailored with your logo too, so you can so you can set yourself apart from the competition and deliver higher customer satisfaction.

"Within a day, we had the system up and running with custom branded monitoring reports being sent out to our clients. Frank M. DeBenedetto

Boost Service Levels with Client Reporting

GFI MAX RemoteManagement’s Daily, Weekly and Monthly Reporting options make it easy to impress clients on a regular basis. You can deliver full-colour, graphical reports that help you demonstrate value you deliver and prove the case for upgrades.

Daily Systems Check - a short report showing results of the Daily Health Checks.
Weekly Systems Check - schedule a weekly version, showing results of the Daily Health Checks over the past week.
Monthly Systems Check - report on key metrics without lifting a finger. Use this report to sell more upgrades. You’ll be able to spot ongoing issues that need fixing, and demonstrate the case for additional system investments.

Hardware and Software Inventory Reports

With Asset Inventory Tracking, you can produce informative, concise inventory reports showing all hardware and software installed. Put your best foot forward when competing for new business - scan your prospects networks in five minutes and deliver your own-brand Inventory Report in your proposal to help win the bid.

Client Notes Report

Using the Client Notes Report, you can produce a report outlining problems and technician entered root causes.

Bandwidth and Performance Monitoring History Reports

Easily identify when and where performance bottlenecks occur on the server or network with Bandwidth and Performance Monitoring History Reports. You can view and print 24-hour and eight-day history reports of bandwidth usage, or any Performance Monitoring parameter (such as processor utilization), directly from your Dashboard.

Access these reports at any time to proactively spot trends that could impact your clients' network, or diagnose performance issues that they have experienced. Not only do these reports help you maximize availability of your client’s network, they also help you identify opportunities to sell server and network upgrades to improve performance.

Fault History Report

Helps you illustrate your uptime and explain any outages.

Critical Event Report

Delivered to your inbox every morning, this report shows critical events across all servers. Without having to manually login to every server, or trawl through a mountain of emails, you'll be able to quickly scan your network base, pick out key problems - and act.