Remote Access

GFI MAX RemoteManagement offers two easy Remote Support Solutions to help you deliver superior service and boost efficiencies:

* Provide support to desktop users with Remote Support for Workstations

* Get Remote Access to Servers with our quick and easy Remote Desktop Connection (RDC)

Easily accessed through your online Dashboard, you can start solving issues on servers and workstations as soon as they arise without having to leave your desk. You’ll get users back up and running faster and reduce the number of onsite visits you need to make, saving time and money.

“I have just used the Remote Support tool for the first time on an Orange USB Mobile Broadband. Straight on, no messing, no waiting for sessions or session numbers, no firewall issues and VNC-based.”
Philip Whitehead, Synergy Technology Ltd, UK.

Easily Assist Users with Workstation Remote Support

Share control of users’ desktops with GFI MAX RemoteManagement’s Remote Support for Workstations and provide the ultimate in customer care - without having to set foot outside your office. You'll boost your business efficiencies, cut costs and improve service levels too.

Distribute the Remote Support programs - the Agent and the Viewer - direct from your Dashboard
A secure, encrypted, outbound connection for both machines eliminates the need for VPN, port forwarding or changes to the firewall and keeps both parties safe
It's fully customizable so you can impress users and inspire confidence with your own-brand Remote Support tool. Read more on Total System Branding.
Doesn't require Java plug-ins or Active X controls, making it hassle-free, robust and reliable.

Our Remote Support for Workstations eliminates the need for third party tools, so you can keep your costs down and simplify your vendor relationships.

Remote Server Management via your Dashboard

The GFI MAX RemoteManagement Desktop Connection shortcut makes it easy for you to integrate your IT tools and deliver Remote Server Management from one central location - the GFI MAX RemoteManagement Dashboard. By remotely attending to servers, you'll cut costs and boost service levels as you resolve problems faster and increase client uptime.

Integrates with Industry Standard Remote Support Tools - with a single mouse click from your Dashboard, you can access your Server remotely using Terminal Services (RDP - Remote Desktop), VNC or NetSupport Manager. (All connections are encrypted to prevent security breaches.)

Configure a Secure Remote Support Connection - as an added security enhancement, you can opt to restrict access to customer servers by locking down Terminal Services sessions by IP address, or using non-standard ports. This doubles as a ‘peace of mind’ assurance to customers that their systems are safe.

GFI MAX RemoteManagement’s Desktop Connection shortcut makes it easier for you to integrate your IT tools and deliver Remote Server Management from one central location.