Boost Service Levels with Email and SMS alerts

Stay focused on your clients, boost service levels and increase customer satisfaction with GFI MAX RemoteManagement 24x7 IT Monitoring and Alerts.

Offer Proactive IT Support with GFI MAX RemoteManagement

In a Break Fix arrangement, your client first suffers downtime before they report the problem. The situation is difficult because you’re in reactive mode and probably not sure about the cause of the problem,.

In contrast, GFI MAX RemoteManagement changes the whole reactive support paradigm, alerting you by email, SMS or dashboard, perhaps before your client even knows they have an issue. Better still, your email or SMS alert gives you insight into the exact cause of the problem so you are able to fix it fast, reduce downtime, and keep your clients happier.

GFI MAX RemoteManagement Service Model

GFI MAX Service Model

Provide ‘Whole Client’ Monitoring

Because you support much more than just your customers’ servers, the GFI MAX RemoteManagement system monitors much more than your customers’ servers.

GFI MAX RemoteManagement will help you monitor the key parts of their ‘whole system’ that cause the most grief:

Anti-virus updates
Backup status
Remote office connectivity
RAID health
Internet connectivity
Bandwidth usage
Windows Services
File sizes
Memory and processor loads
The client's website
And much more.

As soon as the system detects a problem, it notifies you – never your client – by email or SMS. You’ll be able to fix it and call to reassure them, most times before they're even aware of the problem.

Put GFI MAX RemoteManagement to work for you in just 10 minutes, for mere cents per day, and without any upfront license fees and risky long-term contracts. GFI MAX RemoteManagement makes it is easy, affordable and risk-free for you to offer proactive IT support and boost service levels.