Podcast – GFI MAX Building Blocks to Managed Services
March 10, 2010 – 11:33 am | 2 Comments

Doug Wilson and Chris Martin of GFI MAX describe how it’s easy for you to move towards Managed Services.
(Part 1) This podcast outlines the Building Blocks program and focuses on the provision of a Managed …

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Articles tagged with: business

Twitter in the workplace – the threats
February 12, 2010 – 4:00 pm | 2 Comments
Twitter in the workplace – the threats

Twitter was named ‘word’ of the year in 2009 confirming the growth of a social networking and media site that is used by over 350 million people worldwide. However, Twitter is also gaining a reputation …

Customers WILL pay more for more value
June 18, 2009 – 11:23 am | No Comment
Customers WILL pay more for more value

A random thought popped into my (mostly empty) head this morning.  During the last few years that I was running my IT company, I changed from being very nervous when asking for money to being much more comfortable.Â
I think the turning …

Marketing Idea for IT Support/MSPs
June 16, 2009 – 11:34 am | No Comment
Marketing Idea for IT Support/MSPs

Just an throwaway marketing thought…
It’s a scientifically proven fact that people tend to adopt a ‘herding instinct’ in times of uncertainty. I think the decision process goes something like this:
‘Jeezo – I’m worried. The quickest …

MSPs – Begin at the Beginning
June 12, 2009 – 11:43 am | No Comment
MSPs – Begin at the Beginning

Having run an IT Support Company for a few years, I arrived at the conclusion that that an IT Support Company/MSP needs the following Internal Systems:

Monitoring System
Remote Support & Management Tools
Helpdesk System
CRM/Purchasing/Logistics System
Billing / Financial …