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The 31 Worst Face-Palm Moments in IT

on August 2, 2013

You’ve probably heard the phrase “The Good, the Bad, and the Ugly”. I want to introduce another in the same vein as that – “The Dumb, the Stupid, and the Unbelievable”. I’ve been an IT consultant for many years, and …

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9 Advantages to using Remote Support tools for an IT Support Company/Consultant

on May 12, 2010

With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support. If you’re a hard pressed IT Support …

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Securing your environment from the threats you actually paid for

on May 11, 2010

Every business IT infrastructure requires tools. Obviously no one company develops every tool it needs in-house and at one time or another every company will end up buying software. Sometimes we take the software we buy for granted and this …

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The Importance of an Effective ITIL Change Management Process

on May 10, 2010

Technology and the IT infrastructure are constantly changing and advancing. This means that at some point a company will need to go through a change management process to keep up to date with the latest technologies.

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Who’s watching the watchers?

on May 6, 2010

Security has a bit of a dark side. When people are given power over other people there often seems to be the urge to abuse that power.  We have previously covered the scandal in which a school used webcams on …

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Protecting your employees from themselves

on May 5, 2010

Scams are getting bolder and more intelligent all the time. Recent the BBC broke a story about a new scareware malware which exploits people looking for pornography. The malware which masquerades as a pornographic game once downloaded and run takes …

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Secure SHell (SSH): making life easier

on May 4, 2010

SSH is a very useful tool for anyone using Linux Environments. It’s a secure way to log into a machine remotely but can also do a lot more. With SSH one can create tunnels –  that is have the local …

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Backup is dead. Long live backup!

on May 3, 2010

The editor of Storage Newsletter created a few waves earlier this month when he wrote an opinion piece entitled ‘Backup is dead’. He made the point that backup today has no more interest and organizations only need replication. I won’t …

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I spy with my little eye…

on April 28, 2010

I came across a very interesting post by Peter Cochrane that should send shivers down the spine of anybody reading it. And if you are a security professional, I’d recommend grabbing the chair closest to you. It reads like the …

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You just lost yourselves £500,000 for being reckless

on April 27, 2010

The Information Commissioner’s Office in the UK, thanks to new powers that came into force last week, can now impose a fine of up to £500,000 on organizations that recklessly lose data. The three words, ‘of up to’ are significant …

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GFI MAX™ now available in Italian and Spanish

on April 27, 2010

GFI MAX RemoteManagement is now available in Italian and Spanish. GFI MAX RemoteManagement gives Managed Service Providers (MSPs), Value Added Resellers (VARs) and IT support organizations the ability to monitor and manage their clients’ networks, while providing them with a …

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