Comments on: How to stop archiving useless spam (Part 1) http://www.gfi.com/blog/how-to-stop-archiving-useless-spam-part-1/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-stop-archiving-useless-spam-part-1 Brought to you by GFI Software Fri, 09 Aug 2013 12:13:46 +0000 hourly 1 By: Mohammed Ali http://www.gfi.com/blog/how-to-stop-archiving-useless-spam-part-1/comment-page-1/#comment-8797 Mohammed Ali Fri, 06 Aug 2010 10:17:06 +0000 http://www.gfi.com/blog/?p=2606#comment-8797 Dear Alexander,

Thank you very much for your question. If a HAM email has
been tagged as SPAM, then GFI MailArchiver will remove the
HAM email from the GFI MailArchiver Archive Store.

This action will take place as the action has been configured
in the spam retention policy in GFI MailArchiver.

Currently there are no techniques available to archive such
e-mails by the end-users, however there are several workarounds
to archive such “lost” ham emails in the Archive Store by the
administrator.

Workarounds are provided by the Technical Support Team. Please
feel free to open a legitimate support request on our website.

Reference: http://support.gfi.com/Support/supportrequest.aspx?lcode=en

Furthermore, I would strongly advise you to submit any new
feature request for GFI MailArchiver on our Website:
http://ideas.gfi.com.

Best regards

Mohammed Ali

]]> By: Alexander Bordachenkov http://www.gfi.com/blog/how-to-stop-archiving-useless-spam-part-1/comment-page-1/#comment-8686 Alexander Bordachenkov Tue, 03 Aug 2010 09:53:27 +0000 http://www.gfi.com/blog/?p=2606#comment-8686 Dear Mohammed,

Thank you for the article.

How can we deal with “false positives” – the HAM mail erroneously marked as SPAM? Are there any techniques to archive such e-mails by the end-users?

Sincerely,
Alexander

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