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Category Archives: MSP Insights

Information for IT support providers, Value Added Resellers (VARs) and the MSP Market.

Is email archiving in the cloud ideal for your organization?

Is email archiving in the cloud ideal for your organization?

on January 12, 2011

With e-mail volumes increasing, IT budgets decreasing, legal discovery issues becoming a more common occurrence and an organization’s dependence on e-mail for business success being the norm, it’s no wonder that e-mail administrators are under increased pressure to keep on …

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Vulnerability Scanning and Security Patch Management added to GFI MAX RemoteManagement

Vulnerability Scanning and Security Patch Management added to GFI MAX RemoteManagement

on December 9, 2010

GFI MAX RemoteManagement now comes with vulnerability scanning and security patch management. Managed Service Providers (MSPs) and IT support companies can now deliver cost-effective patch management to boost profits and reduce security risks for their clients.

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GFI MAX Building Blocks & MSP University Podcast

GFI MAX Building Blocks & MSP University Podcast

on June 4, 2010

Are you struggling to find a way to convert your clients into Managed Services? Not sure how to show the value of managed services to those clients? In this podcast, Doug Wilson of GFI MAX and Rafael Sanguily from MSP …

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Would you opt for a grain-fed data center?

Would you opt for a grain-fed data center?

on June 3, 2010

The planning that goes into designing a large corporate data center has always amazed me.  Countless man hours are invested into ensuring every last detail has been accounted for.  Physical security, air conditioning and ventilation, redundant network connectivity, and of …

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Join the dots!

Join the dots!

on May 19, 2010

In a past life, or some time ago at least… I ran a fairly successful and fast growing IT support company here in the UK.  From a standing start we trampled over the local competition, doubled in size every year …

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9 Advantages to using Remote Support tools for an IT Support Company/Consultant

9 Advantages to using Remote Support tools for an IT Support Company/Consultant

on May 12, 2010

With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support. If you’re a hard pressed IT Support …

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Managed Services or Break fix? One size doesn’t fit all

Managed Services or Break fix? One size doesn’t fit all

on April 5, 2010

Managed Services seems to be the latest fandango title applied to IT Support companies who offer their services to Small & Medium Sized Businesses who can’t really afford their own internal IT staff. Just to be clear, I’d suggest that …

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Always, Always do the right thing for your customers!

Always, Always do the right thing for your customers!

on March 31, 2010

I love this piece of inspiration.  I used to have it on my wall when I ran a fast growing IT Support Company. “It is not the critic who counts: not the man who points out how the strong man …

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Delivering the Secret to Success in IT Support

Delivering the Secret to Success in IT Support

on March 24, 2010

Lately, I’ve been up to my eyeballs in Webinars!  We’ve delivered GFI MAX Building Blocks Webinars to thousands of IT Support Companies worldwide.  These webinars demonstrate an easy way to move towards recurring revenues (assuming that’s what you and your …

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Two Awards for GFI MAX

Two Awards for GFI MAX

on March 23, 2010

GFI MAX RemoteManagement was named a winner of the 2010 Product Innovation Awards in the SaaS (Software-as-a-Service) and Cloud Computing category by Network Products Guide, an information technology research and advisory guide. This annual award recognizes and honors vendors with …

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