Comments on: 16 Insights You Can Derive from Your Email

By: Peter Jackson

Peter Jackson — Mon, 28 Nov 2011 08:27:58 +0000

The data you get is very useful for every manager. Congratulations for creating this application – it will take us far beyond the ordinary use of email. This application will make employees more productive for sure.

By: Geoffrey Ziegler

Geoffrey Ziegler — Sat, 26 Nov 2011 14:01:24 +0000

You can do all kinds of time-studies on any one of these metrics, but to have a piece of software that can do it all for you on its own makes the decision-making aspect of administrating that much easier. Having this level of monitoring may make some employees uncomfortable, but they don’t have anything to worry about as long as they follow the necessary company guidelines.

By: Julius 3D

Julius 3D — Wed, 23 Nov 2011 05:54:22 +0000

Of the seven categories mentioned above, I have high regards on Responsiveness. In an email solution, I really want a fast communication platform – both in sending and receiving email messages.

I handle and supervise more than 20 call center employees, that’s why I know first-hand what the client needs. Most of our customers easily get frustrated when we don’t respond to their emails within an hour. But with email solutions software, the response time is lesser than 15 minutes – at the most.